Apex Systems
Instructional Designer
LMS
Storyline
Edtech.com's Summary
Apex Systems is hiring an Instructional Designer to develop and operationalize the Marketing Department’s training and extended onboarding program. The role involves creating standardized onboarding experiences, knowledge management materials, and AI-supported learning assets to accelerate new-hire readiness and improve training consistency across the Marketing team.
Highlights
- Design and deliver scalable onboarding and training programs for Marketing Operations.
- Develop knowledge management materials including onboarding and process documentation.
- Use AI tools like Copilot, M365, and Adobe Firefly for rapid content production.
- Create microlearning videos, quick-reference guides, process maps, SOPs, and system walkthroughs.
- Manage the full instructional design cycle from needs analysis to course evaluation.
- Familiarity required with AEM, StaffBase email platform, eLearning tools (Storyline and Rise), Adobe Suite, and LMS platforms (preferably Oracle HCM).
- Advanced curriculum development and documentation skills with ability to simplify complex marketing processes.
- Establish and maintain a sustainable knowledge management ecosystem to support long-term workforce planning.
- Develop KPIs and incorporate data-driven improvements into learning programs.
- Compensation and benefits include medical, dental, vision, life, disability insurance, ESPP, 401K with company match, HSA, EAP counseling, training resources, and professional development opportunities.
Instructional Designer Full Description
Instructional Designer
Job#: 3023246
Job Description:
Site: Greater Pensacola Operations (PCC)
Business Unit: Marketing Operations (D0001513-Marketing Operations)
Description: Hybrid at Headquarters or Pensacola (GPO)
Summary: Design, setup, and operationalization of the Marketing Department’s training and extended onboarding program.
· Business Deliverables & Outcomes
- Deliver a standardized, scalable onboarding and training experience that accelerates new-hire readiness and reduces operational variance across the Marketing team.
- Develop Knowledge Management materials (onboarding and process documentation) and content management standards, which will support both immediate team needs and long-term onboarding consistency.
- This effort requires advanced instructional design documentation expertise to translate procedural tribal knowledge and evolving processes into durable, searchable, and enterprise-aligned knowledge assets.
- Build the foundational knowledge layer—process documentation, content management structures, learning assets, and standardized onboarding materials—using rapid, AI-supported development methods for reduced learning time and faster time-to-value.
- Research and develop content on utilizing AI tools (Copilot, M365, Adobe Firefly, etc.) for rapid content production, enabling us to create clean, consistent documentation, quick microlearning resources, and system walkthroughs without the heavy development cycles typical of complete training modules.
- Establish a sustainable Knowledge Management ecosystem that improves daily operations immediately while creating a scalable foundation for future onboarding and training.
- Accelerate new hire readiness and reduce reliance on subject matter experts through well-documented, self-service training materials.
- Support Long-Term Workforce Planning
· Scope of Role Responsibilities
- Develop lean, modular learning assets (microlearning videos, AI-generated walkthroughs, quick-reference guides, and lightweight self-paced materials), ensuring training materials remain lightweight and easy to maintain.
- Produce high-quality documentation artifacts (process maps, SOPs, system walkthroughs, and job aids) with a focus on clarity, version control, and long-term maintainability.
- Navigate the full course design cycle from needs and gap analysis through course validation and evaluation.
- Create tool walk-throughs, system overviews, job aids, videos, centralized Training landing pages and a curated resource hub.
- Facilitate pilots and gather feedback.
- Create KPI and success metrics.
- Incorporate data-driven improvements.
· Required Skills
- Advanced curriculum development and strong documentation skills, including the ability to structure complex processes into straightforward, scalable, and user-friendly knowledge artifacts.
-Instructional design experience in building onboarding and training courses.
- Ability to synthesize complex marketing processes.
- Familiarity with: AEM, staff base (email), eLearning Tools (Storyline and Rise), multimedia design (Adobe Suite), and LMS Platforms (preferred in Oracle HCM).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
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