Edtech.com's Summary

TIAA is hiring an Instructional Designer to develop and deliver engaging professional development courses using both web-based and in-person methods. The role involves designing learning activities and curriculum, applying instructional design principles, and continuously improving training programs to enhance employee learning and performance.

Highlights

Design and deliver web-based and in-person professional development programs.
Create engaging learning activities and course materials to improve knowledge retention.
Evaluate and refine existing training programs to increase effectiveness.
Provide instructional design support across various business units.
Required to have 2+ years knowledge of instructional design principles and adult learning theory.
Preferred qualifications include 3+ years experience, a university degree in Instructional Design or Adult Learning, and skills with eLearning tools like Storyline, Captivate, or Evolve.
Experience in creating customized, creative learning experiences and applying visual design principles.
Knowledge of AI applications within learning tools is a plus.
Compensation ranges from $60,500 to $85,200 per year, with potential incentive programs based on performance.
Supports a mission-driven company focused on secure retirement and provides comprehensive benefits for employee well-being.

Instructional Designer Full Description

Instructional Designer

Hybrid Flex

3965 Dallas Parkway Frisco, TX 75034

Charlotte, NC, USA

New York, NY, USA

Full time

The Instructional Designer job prepares course design in support of developing productive learning environments for the organization's various employees. Working independently under general supervision, this job develops and delivers web-based and in-person professional development programs, and provides effective uses of technology in all modes of instruction. This job also keeps abreast of best practices and current trends in instructional design and makes recommendations for improvements and enhancements.

Key Responsibilities and Duties

Applies creative methods of content delivery in the online, web-based, and in-person environments using appropriate technologies.
Develops engaging learning activates and course materials that improves retention and transfer of knowledge.
Designs and revises both new and established exercises and activities to enhance the learning process.
Develops and designs courses, curriculum, and supporting materials and programs for learning initiatives.
Evaluates and refines existing training and development programs to improve learning effectiveness and efficiency.
Implements feedback from course evaluation and program reviews to the current learning models.
Provides instructional design support to employees in various business units.

Educational Requirements

University (Degree) Preferred

Work Experience

2+ Years Required; 3+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
6IC

Required Qualifications:

2+ years foundational knowledge of Instructional Design principles and adult learning theory

Preferred Qualifications:

3+ years foundational knowledge of Instructional Design principles and adult learning theory
University degree in Instructional Design or Adult Learning
Experience in customized, thoughtful, creative Learning Experiences beyond basic eLearning
Demonstrated experience contributing to the goals of a team including daring to design differently, collaborating to strengthen ideas, and focusing on the learner experience and performance outcomes
Demonstrated experience embracing a spirit of continuous learning, proactively growing self and the team
Experience with eLearning development tools such as Storyline, Captivate, or Evolve
Ability to effectively present complex technical and soft-skill concepts through design and visuals
Experience applying visual design principles to ensure a sophisticated design that draws the learner in and enhances the learning experience
Experience with AI within Learning tools

#LI-KD2
Related Skills
Business Acumen, Communication, Consultative Communication, Digital Savviness, Influence, Innovation, Program Measurement, Story Telling, Talent Development, Vendor / Partner Management

Anticipated Posting End Date:
2026-07-21Base Pay Range: $60,500/yr - $85,200/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Original Job Description