Edtech.com's Summary

Bell Partners is hiring an Instructional Designer to create and deliver engaging employee training programs that support organizational needs. The role involves conducting needs assessments, designing multi-media training content, managing development projects, and evaluating the effectiveness of training initiatives.

Highlights

Conduct needs assessments using resident satisfaction data, occupancy trends, worker’s compensation claims, and stakeholder input.
Design and develop training programs using various delivery methods including video, online modules, and in-person sessions.
Utilize video production and editing tools such as Adobe Premiere and Synthesia; develop online learning with Camtasia, Articulate Storyline, and MadCap Flare.
Manage training projects to ensure timely delivery and maintain a prioritized development pipeline.
Create course evaluations (levels 1, 2, and 3) to measure training effectiveness and implement updates based on feedback.
Work closely with subject matter experts and end users to develop and revise training materials.
Upload and manage courses within the learning management system (LMS), and deliver in-person training when required.
Requires proficiency in Microsoft Office and strong verbal and written communication skills in English.
Education requirement: Bachelor's degree or equivalent with at least five years of experience in training design and development; multi-family housing experience and prior work in large companies preferred.
Supports annual conferences and regional meetings and may serve as backup for other training team members.

Instructional Designer Full Description

Instructional Designer

Raleigh, NC

Greensboro, NC

Charlotte, NC

Full time

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

The Instructional Designer will conduct needs assessments to determine training for the organization; design and develop engaging and interactive, multi-media employee training programs; provide analysis of effectiveness of training and development.

Essential Functions and Responsibilities

Conducts needs assessments by evaluating, Resident Satisfaction data, occupancy trends, worker’s compensation claims, leasing shops, and stakeholders.
Confer with leadership, field leadership, managers and associates to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies which may involve training
Research and develop training programs in support of needs analysis utilizing a variety of learning delivery methods (video, online, hands on)
Keep a development pipeline and prioritize development projects in a way that meets business needs.
Present design and development projects to stakeholders and incorporate feedback into the final design.
Manage training development projects and ensure training development projects are delivered on time.
Create course content requested either individually or with assistance from field representatives, vendors, etc.
Determine best method for training delivery- self paced webinar, in person webinar, in person class, job aide sheet, etc.; if required in-person, deliver training
Design and develop video based training including script writing, story boarding and video production and editing using tools such as Adobe Premier and Sythesia
Design and development online learning using tools such as Camstasia and Articulate Storyline, Mad Cap Flare
Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
Test trainees to measure progress and to evaluate effectiveness of training; recommend methods to enhance learning.
Create level 1, 2 and 3 course evaluations to measure training effectiveness
Communicate regularly with field and departments to determine course content updates required and make updates regularly keeping the content fresh and relevant.
Remain current on developments in training and instructional methodologies including technology enhancements and attend periodic seminars, forums, and meetings to ensure currency of education.
Work with the learning management system by uploading courses, testing and other LMS tasks.
Communicate with, observe and spend time shadowing field positions to gain an understanding of training needs.
Serve as back-up for other training team members
Maintain strong interaction with Subject Matter Experts for exchange of ideas.
Maintain strong interaction with end users to review and revise materials
Provide support for annual conference and regional meetings

Additional Functions and Responsibilities

Additional duties as assigned

Key Performance Indicators:

Efficient production of required classes
Manager satisfaction
Employee satisfaction

Knowledge, Skills, and Abilities

Knowledge of adult learning theory and instructional design methodologies
Must be able to develop classes and online learning modules by acquiring information from subject matter experts and developing it into easy to learn content
Must have high proficiency in Microsoft Office products
Knowledge of video production and editing is required
Must have excellent communication skills in English, both verbal and written
Must be able to work in a general office environment

Education and Experience

Bachelor’s degree or equivalent
Minimum five (5) years experience in the training field (design, development)
Multi-family or related experience a plus
A minimum of three (3) years' recent experience in a company with 1,000 or more employees a plus

#LI-JW1

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

Original Job Description

Instructional Designer

Raleigh, NC

Greensboro, NC

Charlotte, NC

Full time

Join Bell Partners and be a difference maker.

Essential Functions and Responsibilities

Conducts needs assessments by evaluating, Resident Satisfaction data, occupancy trends, worker’s compensation claims, leasing shops, and stakeholders.
Confer with leadership, field leadership, managers and associates to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies which may involve training
Research and develop training programs in support of needs analysis utilizing a variety of learning delivery methods (video, online, hands on)
Keep a development pipeline and prioritize development projects in a way that meets business needs.
Present design and development projects to stakeholders and incorporate feedback into the final design.
Manage training development projects and ensure training development projects are delivered on time.
Create course content requested either individually or with assistance from field representatives, vendors, etc.
Determine best method for training delivery- self paced webinar, in person webinar, in person class, job aide sheet, etc.; if required in-person, deliver training
Design and develop video based training including script writing, story boarding and video production and editing using tools such as Adobe Premier and Sythesia
Design and development online learning using tools such as Camstasia and Articulate Storyline, Mad Cap Flare
Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
Test trainees to measure progress and to evaluate effectiveness of training; recommend methods to enhance learning.
Create level 1, 2 and 3 course evaluations to measure training effectiveness
Communicate regularly with field and departments to determine course content updates required and make updates regularly keeping the content fresh and relevant.
Remain current on developments in training and instructional methodologies including technology enhancements and attend periodic seminars, forums, and meetings to ensure currency of education.
Work with the learning management system by uploading courses, testing and other LMS tasks.
Communicate with, observe and spend time shadowing field positions to gain an understanding of training needs.
Serve as back-up for other training team members
Maintain strong interaction with Subject Matter Experts for exchange of ideas.
Maintain strong interaction with end users to review and revise materials
Provide support for annual conference and regional meetings

Additional Functions and Responsibilities

Additional duties as assigned

Key Performance Indicators:

Efficient production of required classes
Manager satisfaction
Employee satisfaction

Knowledge, Skills, and Abilities

Knowledge of adult learning theory and instructional design methodologies
Must be able to develop classes and online learning modules by acquiring information from subject matter experts and developing it into easy to learn content
Must have high proficiency in Microsoft Office products
Knowledge of video production and editing is required
Must have excellent communication skills in English, both verbal and written
Must be able to work in a general office environment

Education and Experience

Bachelor’s degree or equivalent
Minimum five (5) years experience in the training field (design, development)
Multi-family or related experience a plus
A minimum of three (3) years' recent experience in a company with 1,000 or more employees a plus

#LI-JW1

About Bell Partners

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

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