Frontier Airlines
Instructional Designer, Inflight
🇺🇸 Remote - US
🕑 Full-Time
💰 $58K - $78K
💻 Instructional Design
🗓️ July 31st, 2025
LMS
Edtech.com's Summary
Frontier Airlines is hiring an Instructional Designer, Inflight. The role involves developing and managing inflight services training programs using adult learning principles, conducting training needs assessments, collaborating with stakeholders, and evaluating training effectiveness to ensure compliance and enhance learning outcomes.
Highlights
- Develop and oversee Inflight Services training curriculum including regulatory and non-regulatory content.
- Manage the Inflight Services Learning Management System (LMS) and related training materials.
- Conduct training needs assessments and measure program effectiveness through learner feedback and data.
- Develop and maintain training manuals, lesson plans, tests, and training videos.
- Serve as the liaison with FAA and TSA for training content and approvals.
- Mentor and develop Inflight Services Training Instructors and ensure training standards compliance.
- Must achieve and maintain qualification as a Frontier Airlines Flight Attendant.
- Required knowledge includes adult education, instructional design, project management, and proficiency in Microsoft Office and desktop publishing.
- Bachelor’s degree in Adult Education or Instructional Design required; Master’s preferred, with 3-5 years of relevant experience.
- Salary range from $58,394 to $77,508 annually with remote work options available.
Instructional Designer, Inflight Full Description
Instructional Designer, Inflight (Remote Work Assignment Available)
Job Category: Flight Training
Requisition Number: INSTR005058
Full-Time
Denver, CO 80239, USA
Job Details
Description
Why Work for Frontier Airlines
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission, and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines
- Buddy passes for your friends so they can experience what makes us so great
- Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
- Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
- Enjoy a ‘Dress for your Day’ business casual environment
- Flexible work schedules that support work/life balance
- Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed
What Will You Be Doing?
The Instructional Designer, Inflight role is responsible for the creation of Inflight Services training curriculum development, utilizing adult learning theory principles and progressive instructional design methodologies. In addition, the role will be responsible for conducting training needs assessments, engaging various stakeholder groups to validate curriculum content and measuring the effectiveness of Inflight Services training programs.
Essential Functions:
- Develops Inflight Services training programs, including regulatory and non-regulatory program content and record-keeping/administration of the Inflight Services Learning Management System (LMS)
- Oversees preparation and presentation of training programs, learner satisfaction surveys and on-line/web-based (distance learning) courses
- Conducts training needs assessments and formulates recommendations of learning solutions
- Develops and maintains Inflight Services approved training manuals, training materials, course outlines, lesson plans, training aids, tests, publications and other course related material according to department standards
- Evaluates program/course quality and effectiveness and recommends changes as required
- Communicates (orally and in writing) with other training, support and operational departments to ensure consistency and accuracy of material/content
- Continuously evaluates program/course quality and effectiveness through learner satisfaction data and recommends changes as required
- Develops, maintains and monitors program facilitation, quality assurance program and Instructor/Facilitator Guidebook for Inflight Services Training Instructors
- Develops and oversees training video production and release
- Point of contact/designated training liaison with government agencies (FAA and TSA) for program content and approvals
- Mentors and develops Inflight Services Training Instructors (permanent, line, and special assignment flight attendants)
- Ensures Inflight Services training standards are met, in accordance with Approved Training Manual
- Oversees Inflight Services Training projects to ensure objectives and milestones are achieved, through the development of project timelines, goals and stakeholders
- Works with other department leaders to identify business challenges and create learning solutions to address challenges and performance gaps
- Achieve and maintain qualification as a Frontier Airlines Flight Attendant.
Qualifications:
- Bachelor’s degree in Adult Education and/or Instructional Design, or equivalent education and experience required; Master’s degree preferred
- 3 to 5 years of experience in teaching, training or adult learning and curriculum development required
- Prior airline and/or Inflight Services program development experience preferred
Knowledge, Skills and Abilities:
- Ability to effectively manage multiple, concurrent projects and priorities
- Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
- Proven ability in the evaluation, creation, design and implementation of curriculum and supporting materials
- Knowledge of conducting training needs assessment for different client groups
- Ability to demonstrate strong oral presentation and written communication skills
- Computer competency in work processing, Excel database software, graphics, desktop publishing and PowerPoint
- Project management abilities including production and strong organizational skills
- Ability to maintain confidentiality with regard to all sensitive information
- Ability to work closely with the instructor group utilizing collaboration
Work Environment / Remote Work Options
- This role can be based at our headquarters in Denver, CO or anywhere in the United States via a remote work arrangement (periodic travel to Denver from a Frontier-serviced city required)
- If remote, you must be able to follow our remote work policies, including ability and comfort level working from home with access to a high-speed internet connection
- If headquarters-based, typical office environment, adequately heated and cooled
Physical Effort
Generally, not required.
Supervision Received
General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.
Positions Supervised
- None
Salary Range:
- $58,394 - $77,508
Please note: this posting will expire on or before 9/30/2025.
Workplace Policies
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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