Cone Health
Instructional Designer Intermediate - Cogito
🇺🇸 Hybrid - Greensboro, NC
🕑 Full-Time
💰 TBD
💻 Instructional Design
🗓️ December 3rd, 2025
Edtech.com's Summary
- Develop and implement software training programs for Epic applications and other ITS software.
- Create and edit training curricula and support materials for various roles.
- Provide training through multiple methods including classroom, online, and blended learning.
- Coordinate training logistics, communicate with stakeholders, and resolve training-related service tickets.
- Create, configure, test, and maintain software training environments in coordination with technical teams.
- Recruit, train, and deploy Credentialed Trainers to support user training.
- Required to have a Bachelor's degree or equivalent experience in a relevant field.
- Minimum of 2 years of relevant experience.
- Clinical employees must maintain appropriate licensure; Epic certification testing is required for relevant applications.
- Supports organizational diversity and equal opportunity employment practices.
Instructional Designer Intermediate - Cogito Full Description
Instructional Designer Intermediate - Cogito
Fully Remote
Develops and implements / delivers the software training program for one?s respective Epic application(s) and/or other ITS software; creates and edits the curriculum and training/support materials for all roles as well as collaborates with leaders and analysts to determine the best approaches for training program development and user training.
Provides training and remediation for all system users via classroom, independent, at-the-elbow, refresher, new hire, thrive, online, and/or blended learning.
Coordinates training-related logistics and communications, responds to requests for training, Reviews / routes / resolves pertinent service tickets, supports help line calls, and rounds among stakeholders.
Creates, builds, configures, tests, and maintains the software training environments, and works in conjunction with application teams and technical teams to ensure consistency between production and training environments.
Participates in recruiting, selecting, coordinating, educating, credentialing, and ongoing deployment of Credentialed Trainers (CT?s) to assist with super user and end user training. Ensures that CT?s are trained and equipped to successfully serve specific applications and user areas.
Performs other duties as assigned.
EDUCATION:
Required: Bachelor's degree or equivalent experience in relevant field
EXPERIENCE:
Required: 2 years
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the timeframe specified in the Epic Certification commitment policy.
Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.
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