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Keolis Commuter Services

Instructional Designer / Learning Technologist

🇺🇸 Somerville, MA 🕑 Full-Time 💰 $80K - $95K 💻 Instructional Design 🗓️ January 19th, 2026
Camtasia Kirkpatrick LMS

Edtech.com's Summary

Keolis Commuter Services is hiring an Instructional Designer / Learning Technologist. The role involves assessing, developing, and revising educational content for the mechanical department, focusing primarily on instructor-led training and some e-learning components. The position requires designing effective training programs, managing course libraries, and collaborating with subject matter experts to ensure high-quality instructional materials that meet contractual and regulatory requirements.

Highlights
  • Design and develop instructor-led and web-based training programs addressing performance and regulatory needs.
  • Create interactive presentations, guides, assessments, and multimedia instructional content.
  • Utilize instructional design principles and adult learning theories.
  • Manage eLearning content and contribute to performance support systems such as job aids and videos.
  • Experience with Learning Management Systems (LMS) and Competency Management Systems (CMS) preferred.
  • Required skills include MS Office (intermediate to advanced), basic Adobe Creative Suite (InDesign, Photoshop, Illustrator), and Camtasia.
  • Must have a bachelor’s degree in education or a related field, with knowledge of major instructional design models and adult learning methodologies.
  • Provide a portfolio of work samples prior to interview.
  • Salary range: $80,000 to $95,000 annually.
  • Travel required to various locations within the network.

Instructional Designer / Learning Technologist Full Description

Instructional Designer / Learning Technologist 

Job Category: Mechanical
Requisition Number: INSTR005603
Full-Time
On-site
Cobble Hill
Somerville, MA 02143, USA

  • Pay or shift range: $80,000 USD to $95,000 USD
    The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
  • Travel Required: Yes

Job Details

Description

Instructional Designer / Learning Technologist

Salary Range: $80,000-$95,000 Annually

Under the direction of the Learning and Development Manager-Mechanical, this position will assess, develop, and revise departmental educational content based on contractual, occupational, technical, or regulatory needs or requirements.

Experience: 
  • Degree in teaching, instructional design, instructional systems technology, educational technology, learning and design technology, or related field required.
  • Experience and deep understanding of major ID models and adult learning methodologies. 
  • Preferred experience designing Instructor-Led Training (ILT) programs.
  • Basic experience/knowledge with multimedia authoring programs. 
  • Learning/Competency Management System experience helpful. 
  • Interest and curiosity for the passenger transportation industry. 
  • Development work split for this position: Instructor led=80-90%, E-learning=10-20%. 
  • Need to provide variety of work samples/portfolio prior to interview. 

Knowledge and Skills: 
  • Applies instructional design principles and characteristics of adult learners in designing effective instructional content. 
  • Creates interactive presentations, instructor guides, student guides, assessment tools, and lesson plans to meet departmental needs. 
  • Transforms complex, unorganized information into clear, effective multi-media instruction using text and visuals (including images, infographics, audio, video, etc.). 
  • Create, publish, and manage eLearning content for the mechanical dept. 
  • Contribute to the development of a performance support system to assist learners with applying new skills in the work context (job aids, videos, just-in-time aids, etc.). 
  • Ability to write effective copy, instructional text, audio scripts/video scripts.
  • Strong knowledge of learning theories, instructional design models, and lesson and curriculum planning skills. 
  • Intermediate to advanced MS office skills. 
  • Basic Adobe (InDesign, Photoshop, Illustrator) knowledge helpful. 
  • Basic Camtasia knowledge.
  • Strong project management skills. 
  • Strong ability to easily adapt to and learn new technologies. 
  • Detail oriented with good organizational skills. 

Key Accountabilities: 
  • Designs and develops training programs and instructional materials (i.e., instructor-led training, web-based training and other learning interventions) to address contractual, regulatory, or performance gaps as determined by needs assessment/analysis. 
  • Develops and implements an evaluation program to assess the effectiveness of instructional design products utilizing Kirkpatrick’s four levels or equivalent whenever possible. 
  • Become departmental Subject-Matter Expert (SME) in the use of the Learning Management System (LMS) and/or Competency Management System (CMS) and other departmental learning technologies. 
  • Provides overall instructional design quality control for all projects through formative, summative, or confirmative evaluation. 
  • Ensures that instructional modules follow the approved instructional design format.
  • Maintain up-to-date knowledge of industry standards, best practices, and research proven techniques. 
  • Leads course development or revision projects by collaborating and communicating with other team members or field SMEs to support the on-time delivery of accurate, effective, high-quality content. 
  • Manages course library for document control and on-going content revisions.  
  • Participate, as needed, in the testing and piloting of new educational tools and features of new learning platforms or digital tools. Makes recommendations on applications of these tools. 
  • Other duties as assigned. 

Key Words: Instructional design, educational technologist,  instructional systems technology, curriculum designer, learning design & technology

About Keolis Commuter Services:
At KCS, we give every team member—and their ideas—a seat for the journey. Since 2014, we've operated and maintained the MBTA Commuter Rail network, delivering safe, reliable service through a diverse and dedicated team. We value innovation, inclusion, and continuous improvement. Your future starts here. 

Additional Statements:
  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible

#INDHP

Travel Required
Yes. Travel to different locations throughout the network
Qualifications
Behaviors

Required

Thought Provoking: Capable of making others think deeply on a subject

Education

Required
Bachelors or better in Education or related field.
Licenses & Certifications

Required
Drivers License