Torchy's Tacos
Instructional Designer - People Development
ADDIE
LMS
Edtech.com's Summary
Torchy's is hiring an Instructional Designer - People Development. The role involves designing and delivering leadership development training by collaborating with subject matter experts and applying adult learning principles to create engaging, behavior-focused learning experiences.
Highlights
- Design learning content for leaders at various levels covering coaching, performance management, and business acumen.
- Apply adult learning principles to create relevant and practical training experiences.
- Conduct needs analysis and partner with stakeholders to identify performance gaps and learning objectives.
- Create blended learning experiences using digital modules, instructor-led sessions, job aids, and discussion guides.
- Develop content with eLearning authoring tools and manage publishing to the learning management system.
- Track and measure learning impact through engagement and on-the-job application metrics.
- Maintain and update existing learning materials to stay aligned with business needs.
- Require 3+ years of experience in instructional design or related fields focused on adult learning and leadership development.
- Proficiency with instructional design frameworks (e.g., ADDIE, SAM) and eLearning tools; experience with Wisetail LMS preferred.
- Preferred qualifications include background in multi-unit operations training, coaching, facilitation, multimedia skills, and bilingual English-Spanish ability.
Instructional Designer - People Development Full Description
Instructional Designer - People Development
Job Category: Headquarters
Requisition Number: BACKU015694
- Full-Time
- Hybrid
4501 Springdale Rd
Austin, TX 78723, USA
Austin, TX 78723, USA
Job Details
Description
About Torchy’s
The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer. Today, Torchy’s Tacos operates across the country, all with the determination to deliver on our “Damn Good” food promise.
Here’s What We Need
The Instructional Designer creates learning experiences that build capability across Torchy’s. This role sits within the Learning & Development function within Torchy’s People team and applies adult learning principles to design training that helps leaders grow, coach their teams, and to have the leadership skills to run the business well. Day-to-day, this role partners with subject matter experts across the company to understand what leaders need to learn, then designs content and experiences that make that learning stick.
What You’ll Be Doing
- Design Learning Content — You will build learning experiences that develop Torchy’s leaders at every level, from emerging restaurant leaders through established Support Center managers, covering topics like coaching, performance management, team development, and business acumen.
- Apply Adult Learning Principles — You will ground every learning experience in how adults actually learn — using real-world context, relevance, practice, and reflection to design content that drives behavior change, not just completion.
- Conduct Needs Analysis — You will work with stakeholders to understand performance gaps, define clear learning objectives, and determine the right blend of learning methods for each audience.
- Partner with Subject Matter Experts — You will collaborate with operations, HR, and other functions across the business to gather source material, validate content, and translate expert knowledge into learner-friendly experiences.
- Build Blended Learning Experiences — You will design a mix of digital modules, instructor-led content, job aids, discussion guides, and on-the-job application activities that together support how leaders learn and grow.
- Develop Content in Authoring Tools — You will use digital authoring tools to bring learning to life, and publish content to the learning management system.
- Measure Learning Impact — You will define what success looks like for each learning experience, then track engagement, knowledge transfer, and on-the-job application to improve programs over time.
- Maintain the Learning Library — You will keep existing content current as the business evolves, retiring outdated material and refreshing what’s working.
- Additional Responsibilities — You will perform other duties as assigned to support the team and the business.
How You’ll Do It
- Curiosity About How People Learn — Effective learning design starts with genuine interest in how adults absorb, retain, and apply new skills, and why some experiences change behavior while others don’t.
- Clear Writing — Distilling complex leadership concepts into plain, engaging language is what separates training that resonates from training that gets ignored.
- Collaboration — Most content is built alongside busy subject matter experts and business leaders, and strong partnership skills are what keep projects moving.
- Strategic Thinking — Connecting individual learning experiences to broader leadership capabilities and business outcomes is essential to designing programs that matter.
- Organization — Managing multiple programs, deadlines, and content versions at once requires staying on top of details without losing sight of the bigger picture.
QUE-SO… Here’s What You’ll Need
Minimum Qualifications
- 3+ years of experience in instructional design, learning & development, or a closely related role with a focus on adult learning
- Bachelor’s degree in instructional design, education, organizational development, communications, or a related field, or an equivalent combination of education and work experience
- Demonstrated knowledge of adult learning theory and instructional design frameworks (ADDIE, SAM, or similar)
- Experience designing leadership development or management training content
- Working experience with eLearning authoring tools and learning management systems
Preferred Qualifications
- Experience designing learning for restaurant, retail, hospitality, or other multi-unit operations
- Background in coaching, facilitation, or instructor-led training delivery
- Familiarity with leadership development models and competency frameworks
- Experience with Wisetail LMS
- Graphic design or video editing skills (Adobe Creative Suite or similar)
- Bilingual in English and Spanish
Location
- Austin, TX
- Hybrid (in-office 3 days per week)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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