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Presbyterian Healthcare Services

Intermediate EPIC Instructional Designer

🇺🇸 Albuquerque, NM

🕑 Full-Time

💰 $28 - $43 per Hour

💻 Instructional Design

🗓️ November 28th, 2025

Edtech.com's Summary

Presbyterian Healthcare Services is hiring an Intermediate EPIC Instructional Designer. This role involves designing and maintaining Epic training curricula, ensuring materials stay current with system updates, and overseeing Associate Instructional Designers. The position requires facilitating effective learning for Epic end-users and collaborating with various clinical and operational teams to support training and troubleshooting.

Highlights
  • Designs and implements Epic training curricula and educational materials following Instructional Design principles.
  • Maintains and updates training content to reflect Epic system changes and organizational standards.
  • Oversees Associate Instructional Designers and manages new training projects.
  • Participates in credentialing program for Trainers and ensures training compliance with diversity and inclusion standards.
  • Provides application support and troubleshooting for trainers, end-users, and partner teams including Clinical Informatics and IT.
  • Requires associate degree or 3 years equivalent experience; minimum 2 years in intermediate instructional design role.
  • Must obtain Instructional Design and Epic certifications within 6 months, plus complete TED training and teach credentialed classes annually.
  • Utilizes Microsoft Office, e-learning tools, microlearning, and remote classroom management.
  • Compensation ranges from $27.92 to $42.63 per hour, depending on experience and other factors.
  • Supports a large healthcare system with nine hospitals and over 580,000 health plan members.

Intermediate EPIC Instructional Designer Full Description

Intermediate EPIC Instructional Designer

Requisition ID 2025-50986
 
Category Education/Informatics/Research
Location : Name Rev Hugh Cooper Admin Center
Location : City Albuquerque
Location : State/Province NM
Minimum Offer USD $27.92/Hr.
Maximum Offer for this position is up to USD $42.63/Hr.

Overview
Presbyterian is seeking a Intermediate EPIC Instructional Designer. The Epic INTERMEDIATE INSTRUCTIONAL DESIGNER is the intermediate-level role responsible for ensuring training prepares Epic end-users for their work in service to patients and partners in a meaningful, efficient manner.

A primary differentiator for this role from Associate Instructional Designer is responsibility for following established Instructional Design principles in the creation and maintenance of curricula and educational materials, keeping these current with Epic changes. This role assigns and oversees the work of Associate instructional Designers in maintaining existing educational materials and managing tasks for new projects.
  • This is a Full Time position - Exempt: Yes
  • Job is based at Rev Hugh Cooper Admin Center
  • Work hours: Days

Qualifications
  • Associate degree required, 3 year experience will be accepted in lieu of degree
  • 2 years professional experience in Training, Information Technology, or Healthcare operations and/or 1-2 years in EHR deployment
  • Progression within the Career Band reflects increasing depth of professional Epic and Instructional Design core skills, knowledge and ability. Must have minimum of 2 years in Instructional Designer - Intermediate role to progress to Senior.
  • Demonstrates ability to facilitate learning with minimal guidance.
  • Demonstrates effective coaching, team building, written and verbal communication, training development, training delivery, end-user support, and project management skills.
  • Certification/Technical:
    Current Instructional Design certification within 6 months, Epic certification within 6 months plus successful completion of TED training within 6 months in role. Teach at least one class in each credentialed application annually.
    Experience with Microsoft Office tools, e-learning, microlearning, remote training management, classroom in-person management.

Responsibilities
  • Applies Instructional Design principles and standards to assess learner needs and advance the experience of Epic learners. Designs and implements new job-relevant curricula, educational materials, and assessment tools for Epic users.
  • Reviews post-class survey data, implementing improvements in curricula development and delivery, auditing classes for compliance with curricula and other Presbyterian standards (for example, presentations which support diversity and inclusion standards, up-to-date Epic knowledge and skills).
  • Ensures educational programs and materials are current with Epic system changes. Serves as SME for Epic application as it relates to training learners. Ensures educational materials are usable by Trainers for both remote and in-person delivery.
  • Participates in credentialing program for Trainers.
  • Supports testing and design of new functionality and enhancements. Configures Epic training environment.
  • Provides application troubleshooting support for Trainers, end-users, and functional partner teams (Clinical Informatics, PMG Informatics, IT Analysts, Clinical Education, Coding, Compliance, Risk, Revenue Cycle, Epic Security and Environments teams and operational partners).

Benefits

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $42.63/Hr.

Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.