University of Kentucky
IS Technical Support Specialist IV
🇺🇸 Lexington, KY
🕑 Full-Time
💰 $47K - $78K
💻 Information Technology
🗓️ December 9th, 2025
Edtech.com's Summary
- Provide technical support for Windows and Mac hardware, software, and research-specific applications in multiple research labs.
- Manage IT infrastructure and lead the IT team at the Markey Cancer Center.
- Responsible for IT auditing and reporting within the Markey IT environment.
- Support faculty, staff, and students to meet research needs.
- Requires proficiency in Microsoft Windows, Microsoft Office, Mac OS, and technical writing.
- Must have at least a Bachelor’s degree and 3 years of related experience; 5 years preferred.
- Supervisory responsibilities are included.
- Salary range is $47,278 to $78,000 per year.
- Full-time staff position with Monday to Friday, 8:00 am to 5:00 pm shift.
- Engage with nationally recognized scientists conducting advanced cancer research.
IS Technical Support Specialist IV Full Description
Requisition Number | RE52524
Working Title |
Department Name | 7H025:CANCER CENTER-CORE SUPPORT
Work Location | Lexington, KY.
Grade Level | 45
Salary Range | $47,278-78,000/year
Type of Position | Staff
Position Time Status | Full-Time
Required Education | BS
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience | 3 yrs
Required License/Registration/Certification | None
Physical Requirements | Sitting for long periods of time, repetitive motion, lifting, pushing or pulling of objects up to 50 lbs., significant amount of walking
Shift | Monday – Friday 8:00am – 5:00pm
Job Summary | The Markey Cancer Center is seeking an IS Technical Support Specialist IV. The ideal candidate should be a talented, self-motivated individual who can provide technical support to a diverse community of researchers and administrators. This position will support faculty, staff and students who rely on timely service to meet the research needs of the Markey Cancer Center.
The IS Technical Support Specialist IV will provide assistance with Windows and Mac hardware and software and research specific software applications in multiple research laboratories. This position will manage the Markey IT infrastructure and will provide leadership to IT team. The IS Technical Support Specialist IV will be responsible for Markey IT auditing and reporting. This position provides an exciting opportunity to engage with nationally recognized scientists who are conducting cutting edge cancer research.
This position is eligible for a fully onsite work arrangement.
IMPORTANT: Resumes and CVs cannot be substituted for a completed application. Incomplete applications could disqualify you from being considered for this position. If the information on your resume is not entered on the application, this will prevent us from being able to assess your education and experience when trying to determine a salary offer. To be considered you must fully complete the online application being sure to only put one (1) job title for each entry (multiple job titles for one employer must have separate entries), the # of hours worked per week and your ending salary. You will also be required to upload a cover letter and resume.
To view the University of Kentucky’s exceptional benefits, please visit https://www.uky.edu/hr/benefits
Skills / Knowledge / Abilities | Microsoft Windows, Microsoft Office, Mac OS, Communication, Attention to Detail, technical writing
Does this position have supervisory responsibilities? | Yes
Preferred Education/Experience | Bachelor’s degree plus 5 years of related experience preferred.
Deadline to Apply | 12/22/2025
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
- * Please indicate your years of experience in desktop support.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing technical support for research labs.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing technical support for clinical applications.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing support for Windows systems.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing support for Mac operating systems.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- Resume
- Cover Letter
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