IT Generalist III

🇺🇸 Jacksonville, FL 🕑 Full-Time 💰 $61K - $65K 💻 Information Technology 🗓️ March 19th, 2026

CCNA Rive

Edtech.com's Summary

UF Information Technology (UFIT) is hiring an IT Generalist III to join the Infrastructure and Communication Technology (ICT) unit. The role involves supporting and maintaining moderately complex network systems, providing audio/visual and end-user support, and troubleshooting network and technology issues at the UF Jacksonville campus and surrounding areas.

Highlights

Supports and maintains moderately complex network systems and layer-2 network infrastructure components.
Troubleshoots network issues for building-level LANs, wireless access, core networks, and statewide WAN segments.
Installs and configures computers, printers, IT devices, and complex audio-visual hardware including Zoom Rooms and Crestron XIO.
Provides classroom and A/V technology support to ensure uninterrupted class lectures.
Requires knowledge of Windows, macOS, Active Directory, cloud services, Microsoft Office, Adobe Suite, G Suite, and Dropbox.
Bachelor's degree and four years of relevant experience or equivalent combination required.
Preferred certifications include CCNA, CompTIA A+, and Network+.
Position requires regular travel between Gainesville and Jacksonville campuses during the first 6 months and availability for rotating nights and weekends.
Expected salary range is $61,000 - $65,000, commensurate with education and experience.
Valid Florida driver's license and successful criminal background screening are mandatory.