IT Generalist III

🇺🇸 Jacksonville, FL 🕑 Full-Time 💰 $61K - $65K 💻 Information Technology 🗓️ May 15th, 2026

CCNA Rive

Edtech.com's Summary

UF Information Technology (UFIT) is hiring an IT Generalist III to support and maintain moderately complex network systems and provide A/V and end-user support within the Infrastructure and Communication Technology unit. The role involves troubleshooting network issues, managing network performance, and supporting classroom and audiovisual technologies at UF's Jacksonville campus and surrounding areas, with regular travel between Gainesville and Jacksonville campuses during the initial employment period.

Highlights

Support and maintain moderately complex network systems and audiovisual technologies.
Troubleshoot and resolve building-level and layer-1 and layer-2 network infrastructure issues.
Evaluate network performance, perform maintenance, and document processes for continuous improvement.
Install and configure IT and A/V hardware including managing Zoom Rooms and related scheduling software.
Provide technical resource support for layer-2 networks in small to medium buildings and statewide WAN networks.
Work involves travel between Gainesville and Jacksonville campuses for the first six months, with a rotating schedule including some nights and weekends.
Required qualifications include a bachelor's degree, four years of relevant experience or equivalent, and a valid driver's license.
Preferred credentials include CCNA, CompTIA A+ or Network+ certifications, and experience with physical network infrastructure and video management technologies.
Expected salary range is $61,000 to $65,000, commensurate with experience and education.
UFIT offers comprehensive leave programs and competitive benefits packages.