University of South Carolina
IT Help Desk Tech
Edtech.com's Summary
University of South Carolina is hiring an IT Help Desk Tech. The role involves operating and maintaining desktop computers for USC Salkehatchie, assisting the IT Director with daily activities, managing IT supplies, responding to hardware and smart classroom equipment failures, performing repairs and preventive maintenance, and training end users.
Highlights
- Serve as IT operator and maintainer of USC Salkehatchie desktops and assist IT Director with daily tasks.
- Order and manage IT supplies and computer inventories.
- Maintain and update computer images and upgrades.
- Properly dispose of obsolete computer assets following USC surplus property policy.
- Instruct and train end users on proper equipment operation.
- Respond to equipment failures per repair ticketing procedures and coordinate repairs with vendors for leased equipment.
- Required knowledge of desktop support, hardware, and Windows operating systems.
- Preferred qualifications: Associate's degree with 5 years experience or Bachelor's degree with 2 years experience; experience, training, and certifications may substitute for education.
- Salary is $20 per hour for a full-time position (37.5 hours per week) with a typical Monday-Friday 8:30 a.m. to 5:00 p.m. schedule, flexible as needed.
- Position serves USC Salkehatchie College/Division and related campuses (Allendale and Walterboro).
IT Help Desk Tech Full Description
IT Help Desk Tech
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Logo
Posting Number | TMP01004PO26
Job Code Title | IT Technician I
Advertised Title | IT Help Desk Tech
Campus | Salkehatchie
College/Division | USC Salkehatchie College/Division Level
Department | USC Salkehatchie Palmetto College
Salary | $20 per hour
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Typically Monday-Friday, 8:30 a.m. to 5:00 p.m. Must be willing to work a flexible schedule to meet the needs of the department.
Job Search Category | Information Technology
Posting Number | TMP01004PO26
Job Code Title | IT Technician I
Advertised Title | IT Help Desk Tech
Campus | Salkehatchie
College/Division | USC Salkehatchie College/Division Level
Department | USC Salkehatchie Palmetto College
Salary | $20 per hour
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Typically Monday-Friday, 8:30 a.m. to 5:00 p.m. Must be willing to work a flexible schedule to meet the needs of the department.
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for Temporary Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers temporary employees expected to work at least 30 hours per week health and life insurance, flexible spending accounts and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers temporary employees expected to work at least 30 hours per week health and life insurance, flexible spending accounts and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu.
Position Description
Advertised Job Summary | Serve as IT operator and maintainer of USC Salkehatchie desktops, assist IT Director with day-to-day routine activities, and serve as a backup on the Allendale and Walterboro campuses.
Order and maintain IT supplies and computer inventories. Assist with maintaining and updating computer images and upgrades. Responsible for the proper disposal of all obsolete computer assets in accordance with USC surplus property policy. Instruct and train end users in proper techniques of operations. Maintain end user inventory records.
Respond to all computer and smart classroom equipment failures in accordance with repair ticketing procedures to USC Salkehatchie Help Desk for immediate corrective actions. Make mechanical repairs, perform preventive maintenance. Report outages to IT Director USC Salkehatchie. Call in repairs on lease equipment (such as network copiers) covered under maintenance contracts to appropriate vendors.
Qualifications | Knowledge of desktop support, hardware and Windows operating systems support required. Associates Degree and 5 years experience or Bachelor’s Degree and 2 years experience preferred. Experience, training and certifications may be substituted for education.
Order and maintain IT supplies and computer inventories. Assist with maintaining and updating computer images and upgrades. Responsible for the proper disposal of all obsolete computer assets in accordance with USC surplus property policy. Instruct and train end users in proper techniques of operations. Maintain end user inventory records.
Respond to all computer and smart classroom equipment failures in accordance with repair ticketing procedures to USC Salkehatchie Help Desk for immediate corrective actions. Make mechanical repairs, perform preventive maintenance. Report outages to IT Director USC Salkehatchie. Call in repairs on lease equipment (such as network copiers) covered under maintenance contracts to appropriate vendors.
Qualifications | Knowledge of desktop support, hardware and Windows operating systems support required. Associates Degree and 5 years experience or Bachelor’s Degree and 2 years experience preferred. Experience, training and certifications may be substituted for education.
Job Duties
Posting Detail Information
Number of Vacancies | 1
Desired Start Date | 07/01/2026
Proposed End Date | 06/30/2027
Job Open Date | 06/04/2026
Job Close Date |
Open Until Filled | Yes
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting | https://uscjobs.sc.edu/postings/207365
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date | 07/01/2026
Proposed End Date | 06/30/2027
Job Open Date | 06/04/2026
Job Close Date |
Open Until Filled | Yes
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting | https://uscjobs.sc.edu/postings/207365
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Position Attributes
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety/Security Sensitive or Requires a CDL | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- List of References and Contact Information
Optional Documents
- Cover Letter
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