IT Programmer Analyst
Job ID 515184. Staff. Campus: University of North Texas. Division: UNT-Enrollment Management. Department: UNT-Enrollment Systems. Job location: Denton, Texas. Salary: commensurate with experience. FTE: 1.0. Work schedule: 8:00am - 5:00pm. TRS eligible. This is a security sensitive position.
Department Summary
Enrollment Systems supports key areas in the Division of Enrollment by developing and managing CRM solutions, improving digital platforms, employing data analytics to guide decisions throughout the student lifecycle, and maintaining technologies that strengthen service delivery.
Position Overview
The IT Programmer Analyst performs analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment. Designs and develops system procedures for existing and proposed technology solutions.
Minimum Qualifications
Bachelor's degree with coursework in computing or information systems and three years of progressively responsible computer programming and analysis experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
Intermediate knowledge of the methods and equipment used in electronic data processing, including system analysis and design, and computer programming techniques. Strong skill in writing programs for computer applications. Strong skill in analyzing and solving complex data processing and computing problems. Ability to coordinate a work team and train lower-level programmers and analysts for specific tasks or assignments. Ability to communicate technical and other information to a variety of stakeholders.
Job Duties
- Develop and direct application system testing and validation procedures, programming, and documentation
- Performs analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment. Designs and develops system procedures for existing and proposed technology solutions
- Designs and develops system procedures for existing and proposed technology solutions. Analyzes production problems for a variety of complex situations and proposes solutions including detailed plans, diagrams, coding, and testing of the solutions
- Serves as a resource for resolving complex problems and issues involving student administration operations and data both internal and external to Enrollment Systems
- Confers with technical teams to design and obtain information on project limitations and capabilities, performance requirements, and interfaces.
Physical Requirements
Communicating with others to exchange information. Sedentary work that primarily involves sitting/standing. No adverse environmental conditions expected.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.