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Troy University

IT Specialist I

🇺🇸 Troy, Alabama 🕑 Full-Time 💰 TBD 💻 Information Technology 🗓️ August 20th, 2026

Edtech.com's Summary

Troy University is hiring an IT Specialist I. The role involves installing, troubleshooting, repairing, and maintaining hardware, providing advanced support for various software applications, and promptly addressing helpdesk requests in the Information Technology department.

Highlights
  • Install, troubleshoot, repair, and maintain IT hardware.
  • Provide advanced support for diverse software applications.
  • Complete helpdesk requests promptly.
  • Use PC repair knowledge and practices.
  • Requires Bachelor's degree in a related field or 1-2 years of related work experience.
  • Full-time, salaried professional position.
  • Work hours Monday through Friday, 8am to 5pm, with additional hours as needed.
  • Department: Information Technology - Troy, Division: Finance and Administration.
  • Must be able to move heavy equipment.
  • No supervisory responsibilities or driving required.

IT Specialist I Full Description

IT Specialist I
 Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.
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 Position Information 
Posting Number  | SF2577P
Position Title  | IT Specialist I
Position Type  | Professional/Salaried
Department  | Information Technology - Troy
Division  | Finance and Administration
Campus  | Troy
Work Status  | Full-Time (FT)
Temporary  | No
Location  | Troy - T01
Job Summary  | The Information Technology Specialist I position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a high-paced environment.
Minimum Qualifications  | 1. Bachelor’s degree in a related field, OR a minimum of one to two years of related work experience
Preferred Qualifications  | 1. Knowledge of commonly-used concepts, practices, and procedures with PC repair.
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?  | No
Work Hours  | - Monday through Friday
- 8am to 5pm
- Additional hours as needed for maintenance and projects.
List any hazardous conditions or physical demands required by this position  | - Ability to move heavy equipment
Does this position have supervisory responsibility?  | No
Posting Date  | 08/18/2026
Closing Date  |
Open Until Filled  | Yes
Special Instructions to Applicants  |
Quick Link  | https://www.troyuniversityjobs.com/postings/48234
Reference Letters
 Reference Letters 
Solicit References Through the System?  | No

Last Day a Reference Provider Can Submit Reference   
Applicant Special Instructions  | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [email protected].

Supplemental Questions 
Required fields are indicated with an asterisk (*).
  1. * How did you hear about this employment opportunity? 
    • Troy University employment website (www.troyuniversityjobs.com)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Social Media website
    • Indeed
    • Other employment website (please specify below)
    • Employee Referral (please specify below)
    • Local newspaper (please specify below)
    • Professional journal (please specify below)
    • Other source (please specify below)
  2.  Please specify: 
    (Open Ended Question)
  3. * Regarding your current employment status, please select one of the following: 
    • Not a current Troy University employee
    • Current part-time Troy employee (including adjunct faculty)
    • Current full-time Troy employee - initial appraisal period complete
    • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees) 
  4. * Do you have a Bachelor’s degree in a related field, OR a minimum of one to two years of related work experience? 
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. Letter of Reference 1
  2. Other Document
  3. Unofficial Transcript 1
 - Employment is contingent upon a satisfactory background check.
 - Troy University is an Equal Employment Opportunity and Affirmative Action employer.
 - Troy University participates in eVerify.