Troy University
IT Specialist I and AV Support Technician
🇺🇸 Troy, AL
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ June 30th, 2025
Edtech.com's Summary
- Install, troubleshoot, repair, and maintain IT hardware.
- Provide advanced support for diverse software applications.
- Complete helpdesk requests efficiently in a timely manner.
- Deliver exceptional audiovisual support to university classrooms and conference rooms.
- Requires a Bachelor's degree in a related field.
- Minimum of two years' experience in the technology field.
- Works in the Information Technology department under Financial Affairs and Online Education division.
- Full-time professional/salaried position with regular hours from 8am to 5pm, Monday through Friday, with possible evening and weekend hours.
- No supervisory or driving responsibilities required for this role.
IT Specialist I and AV Support Technician Full Description
Position Title | IT Specialist I and AV Support Technician
Position Type | Professional/Salaried
Department | Information Technology - Troy
Division | Financial Affairs and Online Education
Campus | Troy
Work Status | Full-Time (FT)
Temporary | No
Location | Troy - T01
Job Summary
The IT Specialist I and AV Support Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; and providing exceptional AV support to the University classrooms and conference rooms.
Minimum Qualifications
1. Bachelor’s degree in a related field
2. Minimum of two years of work experience in the technology field
Preferred Qualifications
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No
Work Hours | 8am – 5pm
Monday – Friday
Evening and weekend hours as needed
List any hazardous conditions or physical demands required by this position | N/A
Does this position have supervisory responsibility? | No
Posting Date | 06/27/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/44600
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions
Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Supplemental Questions
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question) - * Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- * Do you have a Bachelor's degree in a related field?
- Yes
- No
- * Do you have a minimum of two years of related work experience in the technology field?
- Yes
- No
- Resume
- Cover Letter
- List of References
- Letter of Reference 1
- Unofficial Transcript 1
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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