Troy University
IT Specialist II
Edtech.com's Summary
Troy University is hiring an IT Specialist II. The role involves installing, troubleshooting, repairing, and maintaining hardware, providing advanced support for a variety of software applications, and handling helpdesk requests efficiently.
Highlights
- Install, troubleshoot, repair, and maintain hardware systems.
- Provide advanced support for diverse software applications.
- Respond to helpdesk requests promptly.
- Requires Bachelor’s degree in a related field or 3-5 years of related experience.
- Employment is full-time, professional/salaried position.
- Works within the Information Technology Department under Finance and Administration division.
- Standard office hours with occasional evening and weekend work.
- May require occasional driving but not a primary duty.
- No supervisory responsibilities.
- Employment contingent on satisfactory background check.
IT Specialist II Full Description
IT Specialist II
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Posting Details
Position Information
Posting Number | SF2555P
Position Title | IT Specialist II
Position Type | Professional/Salaried
Department | Information Technology - Troy
Division | Finance and Administration
Campus | Troy
Work Status | Full-Time (FT)
Temporary | No
Location | Troy - T01
Job Summary | The Information Technology Specialist II position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a fast-paced environment.
Minimum Qualifications
1. Bachelor’s degree in a related field OR three to five years of related work experience
Preferred Qualifications |
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility
Work Hours | Standard office hours, with some evening and weekend work required as needed.
List any hazardous conditions or physical demands required by this position | n/a
Does this position have supervisory responsibility? | No
Posting Date | 07/10/2026
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/47810
Position Title | IT Specialist II
Position Type | Professional/Salaried
Department | Information Technology - Troy
Division | Finance and Administration
Campus | Troy
Work Status | Full-Time (FT)
Temporary | No
Location | Troy - T01
Job Summary | The Information Technology Specialist II position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a fast-paced environment.
Minimum Qualifications
1. Bachelor’s degree in a related field OR three to five years of related work experience
Preferred Qualifications |
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility
Work Hours | Standard office hours, with some evening and weekend work required as needed.
List any hazardous conditions or physical demands required by this position | n/a
Does this position have supervisory responsibility? | No
Posting Date | 07/10/2026
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/47810
Reference Letters
Reference Letters
Solicit References Through the System? | No
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [email protected].
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [email protected].
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question) - * Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- * Do you have a Bachelor’s degree in a related field, OR three to five years of related work experience?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of References
Optional Documents
- Letter of Reference 1
- Other Document
- Letter of Reference 2
- Unofficial Transcript 1
- Unofficial Transcript 2
- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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