IT Support Specialist

🇺🇸 Rochester, MI 🕑 Full-Time 💰 $67K 💻 Information Technology 🗓️ July 8th, 2026

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Edtech.com's Summary

Oakland University is hiring an IT Support Specialist. The role involves analyzing, developing, and implementing desktop and notebook installations and security practices, providing campus-wide technical support, conducting troubleshooting and training, and maintaining an internal knowledge base to support faculty, staff, and students. The specialist also offers backup support to distributed technology support staff across the university community.

Highlights

Provide campus-wide support for email, operating systems, network connectivity, applications, and classroom technology.
Analyze hardware and software needs and recommend purchases.
Conduct technical troubleshooting, system changes, upgrades, and faculty/staff training.
Maintain and contribute to an internal knowledge base of departmental processes and procedures.
Support teaching and learning through classroom technology assistance.
Bachelor's degree in Computer Science/Information Technology or related field required.
Two years of experience with computer hardware and Macintosh, Linux, and Windows operating systems required.
Apple Certified Support Professional certification required; Microsoft certifications and Apple Certified Technical Coordinator desirable.
Must possess a valid driver's license acceptable to the university insurance carrier.
Annual salary of $66,512; full-time Monday through Friday, 8 AM to 5 PM schedule.