IT Support Specialist

🇺🇸 Rochester, MI 🕑 Temporary 💰 $25 per Hour 💻 Information Technology 🗓️ July 14th, 2026

Intune Rive

Edtech.com's Summary

Oakland University is hiring an IT Support Specialist. The role supports the university's UTS Active Directory project by managing device lifecycle, asset management, and endpoint device management using tools like Jamf and InTune. It involves configuring and securing campus-owned devices, collaborating with security and infrastructure teams, and implementing policies that ensure compliance with institutional security standards.

Highlights

Manage desktop and notebook installations, security practices, and endpoint device lifecycle during and after Active Directory migration.

Provide technical support and troubleshooting for faculty, staff, and students, including remote and in-person assistance.

Utilize device management tools such as Jamf and Microsoft InTune, and integrate with Microsoft Entra identity services.

Develop and maintain device management standards, automation tools, and least-privilege access controls.

Collaborate with infrastructure, security, and support teams to implement modern management practices like patching, software deployment, and compliance monitoring.

Required skills include experience with Macintosh, Linux, and Windows operating systems, operating system security knowledge, and strong problem-solving and communication abilities.