IT Support Specialist

🇺🇸 Rochester, MI 🕑 Full-Time 💰 $67K 💻 Information Technology 🗓️ July 28th, 2026

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Edtech.com's Summary

Oakland University is hiring an IT Support Specialist. The role requires analyzing, developing, coordinating, and implementing desktop and notebook installations along with desktop security practices while providing campus-wide support for email, operating systems, network connectivity, applications, and classroom technology. The specialist will troubleshoot technical issues, conduct system upgrades, offer technical training, assess software and hardware needs, and provide high-level backup support for distributed technology support staff.

Highlights

Analyze and implement desktop and notebook installations and security practices.
Provide support to students, faculty, and staff on email, OS, network, applications, and classroom tech.
Perform technical troubleshooting, system upgrades, and faculty/staff technical training.
Maintain and contribute to an internal knowledge base and develop training materials.
Recommend software and hardware purchases based on analysis.
Requires Bachelor's degree in Computer Science/IT or related field and 2 years experience with hardware and multiple operating systems.
Must have Apple Certified Support Professional certification and knowledge of operating system security.
Valid driver’s license required.
Preferred qualifications include Apple Certified Technical Coordinator and/or Microsoft certifications.
Salary is $66,512 annually; full-time position working Monday to Friday, 8-5.