IT Support Specialist

🇺🇸 Rochester, MI 🕑 Temporary 💰 $25 per Hour 💻 Information Technology 🗓️ March 14th, 2026

Intune Rive

Edtech.com's Summary

Oakland University is hiring an IT Support Specialist to support the UTS Active Directory project and manage the university’s endpoint device lifecycle, asset management, and security configurations. The role involves configuring, managing, and securing campus-owned devices, collaborating with infrastructure and security teams, and ensuring compliance with institutional policies while supporting faculty, staff, and student technology needs.

Highlights

Manage device lifecycle, asset management, and endpoint device management including imaging, configurations, and support.
Utilize tools such as Jamf and InTune and integrate devices with Microsoft Entra for identity services.
Develop and maintain device management standards and implement least-privilege access controls.
Collaborate with infrastructure, security, and support teams to manage endpoint policies, provisioning, patching, software deployment, and compliance monitoring.
Provide technical support across campus for email, operating systems, network connectivity, applications, and classroom technology.
Perform hardware installation, maintenance, software installation, licensing, and upgrades on Macintosh and Windows platforms.
Deliver remote, telephone, and in-person troubleshooting and training; maintain internal knowledge base and support documentation.
Required qualifications include two years of experience with computer hardware and operating systems (Macintosh, Linux, Windows), knowledge of operating system security, strong diagnostic skills, and a valid driver’s license.
Desired qualifications include Apple/Microsoft certifications and a Bachelor's degree in Computer Science or related fields.
Compensation is $25 per hour for a full-time temporary position (40 hours per week) without benefits, with shifts Monday-Friday 7 am–4 pm or 9 am–6 pm.