IT Support Specialist III

🇺🇸 Manhattan, KS 🕑 Full-Time 💰 $47K - $66K 💻 Information Technology 🗓️ August 6th, 2026

Edtech.com's Summary

Kansas State University is hiring an IT Support Specialist III to manage and optimize endpoint and patch management services for PC and Mac systems, ensuring system efficiency, security, and compliance with software updates. The role involves providing Tier II and III support, collaborating with IT teams to implement new technologies, and maintaining a robust IT infrastructure to support the university's operational needs.

Highlights

Manage and optimize endpoint management and patch management services for PC and Mac systems.
Provide Tier II and III IT support and service restoration in a complex, distributed computing environment.
Collaborate with IT teams and external vendors to streamline processes and implement new technologies.
Required Education: High school diploma or equivalent with three years of relevant experience; Bachelor's degree in Computer Science or related field preferred.
Technical skills include proficiency in endpoint management systems, patch deployment tools, and IT operations best practices.
Strong communication and interpersonal skills to explain technical issues to diverse stakeholders.
Experience with IT project participation focused on system performance and reliability improvements.
Salary range between $47,486 and $65,975 annually.
Must be legally authorized to work in the U.S. without sponsorship.
Role requires on-site presence and involves supporting university operational IT needs.