IT Support Specialist OUWB School of Medicine

🇺🇸 Rochester, MI 🕑 Full-Time 💰 $67K 💻 Information Technology 🗓️ June 26th, 2026

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Edtech.com's Summary

Oakland University is hiring an IT Support Specialist for the OUWB School of Medicine. The role involves analyzing, developing, coordinating, and implementing IT hardware and software to support medical students, faculty, staff, and administration, including managing onboarding, servicing, and offboarding numerous Apple devices and supporting related applications, networks, and security.

Highlights

Support and maintain IT hardware and software for the OUWB School of Medicine community
Manage onboarding, servicing, and offboarding of hundreds of Apple devices annually
Provide support for applications, exam software, email, operating systems, network connectivity, and device security
Use Macintosh and Windows operating systems, applications, and peripherals
Required: Bachelor's degree in Computer Science/IT or related field, 2+ years of experience with hardware and OS, Apple Certified Support Professional certification, knowledge of operating system security
Provide in-person classroom technology support and remote troubleshooting
Strong organizational, analytical, and communication skills with teamwork ability
Valid Michigan driver's license required
Desired: Apple Certified Technical Coordinator and/or Microsoft certifications; experience with medical school AV and instructional technology; familiarity with OU and Corewell Health East systems
Salary: $67,415 annually, full-time 40 hours/week position