University of South Carolina
IT System Administrator
🇺🇸 Columbia, SC
🕑 Full-Time
💰 $60K - $89K
💻 Information Technology
🗓️ July 8th, 2025
Unix
Edtech.com's Summary
University of South Carolina is hiring an IT System Administrator. The role involves managing IT systems for academic departments within the College of Engineering and Computing, providing technical support and troubleshooting for faculty, staff, and students, and supervising student technicians while collaborating with other university departments on technical computing matters.
Highlights
- Design, install, configure, maintain, monitor, troubleshoot, and upgrade hardware and system software in support of academic, research, and administrative missions.
- Provide technical assistance, training, and consulting to faculty, staff, and students, fostering positive relationships and understanding diverse technology needs.
- Manage secure research computing environments in compliance with regulatory frameworks and complete required trainings accordingly.
- Use enterprise IT ticketing system for workload management and maintain documentation, inventories, and procedures.
- Proficient with Microsoft server and desktop OS, Linux/UNIX variants, Macintosh OS, MDM tools, GPO, and enterprise device security.
- Programming or scripting skills required, with emphasis on PowerShell or similar languages for automation.
- Requires job-related accreditation and four or more years of relevant experience or equivalent combination of certification, education, and experience.
- Preferred qualifications include a bachelor's degree in IT systems or related field, experience with student IT staff and higher education IT environments.
- Starting salary $59,581 with a range up to $89,000, full-time position with 37.5 hours per week.
- Works within the College of Engineering and Computing department, supporting academic, outreach, administrative, and research computing missions.
IT System Administrator Full Description
IT System Administrator
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 31, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Posting Summary
Logo |
Posting Number | STA00544PO25
Job Family | Information Technology
Job Function | IT Product Support
USC Market Title | IT Customer/Product Support Tech
Link to USC Market Title | https://uscjobs.sc.edu/titles/133314
Job Level | T4 - Technical Support
Business Title (Internal Title) | IT System Administrator
Campus | Columbia
Work County | Richland
College/Division | College of Engineering and Computing
Department | CEC College of Engineering and Computing
State Pay Band | 7
Approved Starting Salary | $59,581
Advertised Salary Range | $59,581 - $89,000
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Generally Monday – Friday 8:30 am to 5: 00 pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
Posting Number | STA00544PO25
Job Family | Information Technology
Job Function | IT Product Support
USC Market Title | IT Customer/Product Support Tech
Link to USC Market Title | https://uscjobs.sc.edu/titles/133314
Job Level | T4 - Technical Support
Business Title (Internal Title) | IT System Administrator
Campus | Columbia
Work County | Richland
College/Division | College of Engineering and Computing
Department | CEC College of Engineering and Computing
State Pay Band | 7
Approved Starting Salary | $59,581
Advertised Salary Range | $59,581 - $89,000
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Generally Monday – Friday 8:30 am to 5: 00 pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The Departmental IT System Administrator primarily manages information technology systems for academic departments within the college. The Employee provides technical assistance and troubleshooting for the faculty, staff, and students supporting the academic, outreach, administrative and research computing missions of the college. The employee will liaise with other departments and divisions of the college and university on technical computing matters. Employee trains and supervises student technicians in support of above functions.
Job Related Minimum Required Education and Experience | Requires job related accreditation from a technical school or an applicable skilled trades program and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Bachelor’s degree in Information Technology Systems or related field, or an applicable skilled trades program, or equivalent experience; and four years of experience in computer systems development, management, and modifications; computer lab management, or equivalent. Experience working with student IT staff, IT operations, and IT project management preferred. Prefer higher education IT experience.
Knowledge/Skills/Abilities
Ability to support diverse research computing needs with custom and creative hardware, software, networking, and instrumentation solutions; proficiency in Microsoft server and desktop operating systems, Linux/UNIX variants, and Macintosh OS; experience with MDM tools, GPO, and enterprise end device security; programming or scripting skills; strong analytical abilities for project planning and supervision; excellent organizational and technical writing skills for thorough documentation; effective collaboration and communication; ability to present data and maintain detailed records; relationship management with users, vendors, and employees; self-training to keep pace with evolving technology; and the ability to translate organizational needs into standardized, efficient, and scalable technology solutions.
Job Related Minimum Required Education and Experience | Requires job related accreditation from a technical school or an applicable skilled trades program and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Bachelor’s degree in Information Technology Systems or related field, or an applicable skilled trades program, or equivalent experience; and four years of experience in computer systems development, management, and modifications; computer lab management, or equivalent. Experience working with student IT staff, IT operations, and IT project management preferred. Prefer higher education IT experience.
Knowledge/Skills/Abilities
Ability to support diverse research computing needs with custom and creative hardware, software, networking, and instrumentation solutions; proficiency in Microsoft server and desktop operating systems, Linux/UNIX variants, and Macintosh OS; experience with MDM tools, GPO, and enterprise end device security; programming or scripting skills; strong analytical abilities for project planning and supervision; excellent organizational and technical writing skills for thorough documentation; effective collaboration and communication; ability to present data and maintain detailed records; relationship management with users, vendors, and employees; self-training to keep pace with evolving technology; and the ability to translate organizational needs into standardized, efficient, and scalable technology solutions.
Job Duties
Job Duty | Design, install, configure, maintain, monitor, troubleshoot, and upgrade hardware and system software configurations in support of CEC departmental administrative, academic, and research missions. Manage hardware and software lifecycles; negotiate pricing and purchasing. Manage, troubleshoot, and verify user workstation backups and network services to user workstations. Comply with all pertinent information security requirements and standards as mandated by federal and state laws and regulations, as well as University and College policies and procedures. Comply with all pertinent information security requirements and standards as mandated by federal and state laws and regulations, as well as University and College policies and procedures. Failure in compliance will result in failing this job duty.
Essential Function | Yes
Percentage of Time | 25Job Duty | Proactively partner with faculty, staff, and students to further university goals by providing technical assistance, troubleshooting, training, and consulting related to information technology services and resources. Assist users with issues and seek solutions to solve users’ technology needs. Build and manage positive relationships with faculty, staff, and students to best understand their diverse technology needs and implement information technology best practices that fit the current and future anticipated needs. Develop trust by being knowledgeable, dependable, and responsive. Observe and analyze business processes and advise where additions or changes to technology may provide increased efficiency, accuracy, or otherwise provide value or improve the existing process. Comply with all pertinent information security requirements and standards as mandated by federal and state laws and regulations, as well as University and College policies and procedures. Failure in compliance will result in failing this job duty.
Essential Function | Yes
Percentage of Time | 25Job Duty | Use the enterprise IT ticket system to manage workload. Coordinate with other staff as needed to complete goals. Train and supervise student employees. Clearly communicate task steps and goals. Monitor task progress. Regularly provide updates on progress to supported users. Note and update tickets in enterprise IT ticket system to keep all staff informed of work in progress. Maintain physical space, tools, and equipment in IT offices to a reasonable standard of neatness and efficiency. Create and maintain related documentation, inventories, standard operating procedures, and training documents.
Essential Function | Yes
Percentage of Time | 20Job Duty | Manage computers and computing resources in secure research environments. Understand the required regulatory frameworks for secure computing. Complete required trainings for secure computing. Assist faculty, staff, students, and researchers, manage, deploy and troubleshoot computer and computing resources issues in compliance with secure research needs and regulations.
Essential Function | Yes
Percentage of Time | 20Job Duty | Obtain and maintain job training and certifications as required by job responsibilities.Self-train and maintain pace with rapidly changing technology as required. Participate in communities of practice.
Essential Function | Yes
Percentage of Time | 5Job Duty | Perform additional duties as required.
Essential Function | Yes
Percentage of Time | 5
Essential Function | Yes
Percentage of Time | 25Job Duty | Proactively partner with faculty, staff, and students to further university goals by providing technical assistance, troubleshooting, training, and consulting related to information technology services and resources. Assist users with issues and seek solutions to solve users’ technology needs. Build and manage positive relationships with faculty, staff, and students to best understand their diverse technology needs and implement information technology best practices that fit the current and future anticipated needs. Develop trust by being knowledgeable, dependable, and responsive. Observe and analyze business processes and advise where additions or changes to technology may provide increased efficiency, accuracy, or otherwise provide value or improve the existing process. Comply with all pertinent information security requirements and standards as mandated by federal and state laws and regulations, as well as University and College policies and procedures. Failure in compliance will result in failing this job duty.
Essential Function | Yes
Percentage of Time | 25Job Duty | Use the enterprise IT ticket system to manage workload. Coordinate with other staff as needed to complete goals. Train and supervise student employees. Clearly communicate task steps and goals. Monitor task progress. Regularly provide updates on progress to supported users. Note and update tickets in enterprise IT ticket system to keep all staff informed of work in progress. Maintain physical space, tools, and equipment in IT offices to a reasonable standard of neatness and efficiency. Create and maintain related documentation, inventories, standard operating procedures, and training documents.
Essential Function | Yes
Percentage of Time | 20Job Duty | Manage computers and computing resources in secure research environments. Understand the required regulatory frameworks for secure computing. Complete required trainings for secure computing. Assist faculty, staff, students, and researchers, manage, deploy and troubleshoot computer and computing resources issues in compliance with secure research needs and regulations.
Essential Function | Yes
Percentage of Time | 20Job Duty | Obtain and maintain job training and certifications as required by job responsibilities.Self-train and maintain pace with rapidly changing technology as required. Participate in communities of practice.
Essential Function | Yes
Percentage of Time | 5Job Duty | Perform additional duties as required.
Essential Function | Yes
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date | 08/01/2025
Job Open Date | 07/07/2025
Job Close Date | 07/31/2025
Open Until Filled | No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by July 31, 2025. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/190335
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date | 08/01/2025
Job Open Date | 07/07/2025
Job Close Date | 07/31/2025
Open Until Filled | No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by July 31, 2025. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/190335
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a job related accreditation from a technical school or an applicable skilled trades program and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
- * This position requires the ability to lift up to 25 lbs, climb ladders, work in varying temperatures and environments (including noise and dust), and perform a range of physical activities such as standing, walking, bending, kneeling, crawling, pushing, pulling, reaching, grasping, squatting, twisting, writing, cleaning, and speaking. Are you able to meet these physical requirements?
- Yes
- No
- * This is a full-time, in-person position based in Columbia, SC. Regular on-site attendance is required, with occasional schedule adjustments for critical issues or system maintenance outside normal hours. Are you able to meet this requirement?
- Yes
- No
- * This position requires strong analytical and communication skills; the ability to manage multiple tasks, interruptions, and deadlines; handle sensitive information with discretion; and work effectively under pressure. Are you able to meet these mental and cognitive demands?
- Yes
- No
- * Please a describe situation in which you used PowerShell or other programming or scripting language to solve a technical problem or automate a task.
(Open Ended Question) - * Please a describe situation in which you successfully preformed troubleshooting and resolved a customer’s computer issue.
(Open Ended Question)
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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