Germanna Community College is a public, open access institution of higher education in the Virginia Community College System, centrally located in Fredericksburg, VA. The IT System Analyst analyzes business requirements to design and develop information technology solutions supporting the College's mission and strategic plan in a multi-platform environment.
The position is responsible for enterprise technology system administration, curriculum data management, and academic systems development and implementation, including testing for accurate outcomes, documenting processes, conducting user review, and user training. It performs necessary maintenance and upgrades to existing programs and systems, and provides complex functional user support and problem resolution for enterprise technology systems including the Student Information System (SIS), Human Capital Management (HCM), and Administrative Information System (AIS).
Major Duties and Responsibilities
- Develop and maintain college curriculum and academic support systems in coordination with the Registrar, Instruction staff, and other College business units to ensure accuracy and consistency of academic data.
- Provide system administration for enterprise and college applications to meet College operational requirements, interfacing with VCCS and vendor contacts to address complex configuration issues.
- Provide user support and problem resolution for complex issues within enterprise applications while practicing excellent customer service; create and maintain documentation for supported systems.
- Serve as VCCS liaison for enterprise application development, representing the College's interests in the development, testing, and implementation of new solutions.
- Perform other duties as assigned.
While telework options exist for this position, regular on-site attendance is expected for designated work assignments and meetings to support Technical Services operations and ensure consistent service delivery across the College.
KSA's / Required Qualifications
- Demonstrated experience with PeopleSoft or a similar enterprise resource planning platform (ERP).
- Demonstrated experience with the design and development of information technology systems in a multi-platform environment.
- Working knowledge of Microsoft SQL Server development or similar relational database environments.
- Demonstrated ability to analyze business requirements and design appropriate technical solutions.
- Demonstrated ability to effectively communicate orally and in writing with users to provide documentation, training materials, and troubleshoot problems.
- Demonstrated ability to prioritize multiple tasks efficiently, be flexible, and work cooperatively with others to resolve problems and complete complex projects to meet deadlines.
Additional Considerations
- Demonstrated experience with management of academic program requirements.
- Demonstrated experience with the design of complex data queries such as SQRs.
- Familiarity with VCCS policies and best cybersecurity practices.
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth's Alternative Hiring Process (AHP). To be considered, applicants will need to provide an AHP Letter provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP with an AHP Letter.
Please Note: This position is currently open only to current Germanna Community College employees.
Background Check Statement
The selected candidate's offer is contingent upon successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, and credit checks (relevant to employment). Selected candidates may also be required to complete the Commonwealth's Statement of Economic Interest.
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. Selected candidates will be required to complete an I-9 form and provide documentation of identity for employment purposes.