IT Systems Associate (Lincoln, Omaha or Kearney, NE)
🇺🇸
Lincoln, NE
🕑
Full-Time
💰
$55K
💻
Information Technology
🗓️
May 7th, 2025
Edtech.com's Summary
University of Nebraska-Lincoln is hiring an IT Systems Associate. The role focuses on ensuring the continuous availability of the university's systems across on-premise, cloud, and third-party solutions, and involves implementing and managing servers and applications. Responsibilities include troubleshooting, monitoring service performance, and interacting with both internal specialists and end-users for support in a 24/7 operational environment.
Highlights
Ensure continuous availability of university systems and applications.
Implement and manage servers and applications.
Troubleshooting and monitoring service performance.
Provide tier-II and tier-III customer support.
Requires experience with Microsoft Windows operating systems, software, and hardware.
Requires a minimum of two years post-secondary education and one year of desktop/helpdesk support experience.
Annual salary is $55,000.
Requires strong communication and organizational skills.
Experience with managing vendor interaction is preferred.
IT Systems Associate (Lincoln, Omaha or Kearney, NE) Full Description
Working Title | IT Systems Associate (Lincoln, Omaha or Kearney, NE) Department | University of Nebraska System Requisition Number | S_250356 Posting Open Date | 05/05/2025 Application Review Date: (To ensure consideration, please submit all application materials before review date) | 05/19/2025 Posting Close Date | Open Until Filled | Yes Description of Work | Assist in assuring continuous availability of University of Nebraska systems and associated applications within the infrastructure portfolio, including on-premise, cloud, and third-party hosted solutions. Implement and manage servers and applications. Will work closely with other specialists to troubleshoot problems, monitor services, and ensure performance, capacity and uptime meet University service level agreements within a 24×7 operation. Requires regular interaction with other networking, systems, and telecom professionals in the delivery of services and with end-users to provide tier-II and tier-III support.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. Please note: H1-B Sponsorship will not be offered for this position.
#LI-DNI Minimum Required Qualifications | Two years post-secondary education; required One year of experience with desktop and/or helpdesk support; required Thorough knowledge and experience with Microsoft Windows operating systems, software, application administration, and hardware; requiredExperience with direct customer support in face-to-face and/or remotely; requiredStrong communication skills, both written and oral; requiredAbility to work cooperatively and autonomously on tasks and projects; requiredAbility to multi-task and manage competing priorities and duties; requiredStrong organizational skills; required Preferred Qualifications | Experience with technology research and development and procurement; preferredExperience with managing vendor interaction; preferred Pre-Placement Driving Record Review Required | No Physical Required | No Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No Criminal History Background Check Required | Yes Posted Salary | $55,000/yr How to Apply | THIS POSTING IS FOR INFORMATION PURPOSES ONLY.
To apply, interested applicants should go to University of Nebraska System’s employment website: https://careers.nebraska.edu/
or Click here to apply: https://careers.nebraska.edu/postings/2673 For questions or accommodations related to this position contact | Direct questions about the position to:
humanresources@nebraska.edu
Direct questions about the on-line application process to: 402-472-3701 Job Category (old) | Managerial/Professional Job Type | Full-Time Alternate Work Schedule (if other than 8-5) | Work Location (City, State) | Any Campus Position funded by grant or other form of temporary funding? | No If Temporary, indicate end date | Planned Hire Date: | Appointment End Date |
Supplemental Questions
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