Edtech.com's Summary

The University of Georgia is hiring an IT Systems Support Professional to build and run the server, storage, virtualization, and backup infrastructure behind the UGA School of Medicine. The role keeps research and academic data available, secure, and recoverable while working with faculty, researchers, central UGA IT, and vendors.

Highlights

Administer enterprise storage platforms, including NAS, SAN, and software-defined storage, handling provisioning, capacity planning, performance monitoring, and access management for research and administrative data.
Deploy, configure, tune, and monitor the virtual machine environments and supporting compute resources that host institutional systems and research applications.
Maintain physical and virtual Windows and Linux servers by applying updates and security patches, tracking performance, and keeping systems available.
Manage authentication services such as Active Directory, LDAP, single sign-on, and SSL/TLS certificates in coordination with vendors and central UGA IT.
Set up and monitor backup, replication, and retention schedules, investigate failed jobs, and run restoration tests to confirm data can be recovered.
Plan and conduct regular disaster recovery exercises, documenting the results and improving recovery and business continuity procedures.
Advise faculty and researchers on the specialized computing infrastructure their research projects require.
Contribute to infrastructure design by writing technical specifications, documenting architecture standards, evaluating emerging technologies, and recommending storage, virtualization, and backup options.
Bring a bachelor's degree in a related field or equivalent plus two years of professional experience administering virtualization, storage, backup, Active Directory, and mixed Windows and Linux servers, with scripting in PowerShell, Bash, or Python.
Work on site Monday through Friday from 8:00 AM to 5:00 PM, with occasional flexibility needed and occasional moving of computer, AV, and simulation equipment up to 30 pounds.

IT Systems Support Professional Full Description

The application packet should include a cover letter detailing how the applicant’s credentials and experience meet the needs, responsibilities, and qualifications for the position, a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant).

Posting Details

Posting Number S15842P

Working Title: IT Systems Support Professional

Department: SOM-Operations

Classification Title: Systems Administrator II

Employment Type: Employee, Full Time (FTE 1.00), Benefits Eligible, FLSA Exempt

Additional Schedule Information: Monday – Friday, 8:00AM – 5:00PM. Flexibility may be needed at times.

Advertised Salary: Commensurate with experience

Posting Date: 10/01/2026

Open until filled: Yes

Proposed Starting Date: 12/01/2026

Location of Vacancy: Athens Area

Minimum Qualifications

Bachelor’s degree in a related field or equivalent and 2 years of professional experience

Position Summary

The IT Systems Support Professional will play a strategic role in designing, implementing, and supporting a modern, scalable technology infrastructure to meet the growing research and academic data needs of the University of Georgia School of Medicine. This position will focus on the deployment and administration of server, storage, virtualization, backup, and recovery systems, with a strong emphasis on supporting research data, system performance, availability, and security.

The role serves as a technical resource in the management and growth of the School of Medicine’s infrastructure environment and collaborates with faculty, researchers, IT leadership, central UGA IT (EITS), and vendors to ensure technology solutions align with institutional and research objectives.

Knowledge, Skills, Abilities and/or Competencies

Experience administering enterprise virtualization platforms and associated compute, storage, and networking infrastructure.
Experience administering enterprise storage systems, including NAS, SAN, or software-defined storage technologies.
Experience implementing and maintaining enterprise backup, recovery, replication, and retention solutions.
Experience administering Microsoft Active Directory, Group Policy, DNS, DHCP, certificate services, and authentication technologies.
Working knowledge of Linux administration and automation or scripting technologies such as PowerShell, Bash, or Python.
Proficiency administering Windows and Linux operating systems in a mixed-server environment.
Strong understanding of virtualization, storage architecture, data center operations, infrastructure monitoring, and performance optimization.
Experience supporting identity and authentication technologies, including LDAP, Single Sign-On (SSO), MFA, and SSL/TLS certificate management.
Experience monitoring, troubleshooting, and optimizing infrastructure performance, availability, and reliability.
Knowledge of cybersecurity best practices, vulnerability remediation, and secure systems administration.
Experience developing, documenting, testing, and maintaining disaster recovery and business continuity procedures.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills for working with faculty, researchers, vendors, leadership, and technical teams.

Physical Demands

Sit at computer for long periods of time.
Move computer, AV, and simulation equipment weighing up to 30lbs

Duties/Responsibilities: Data Storage and Virtual Infrastructure (35% of time)

Administer and maintain enterprise data storage and virtual infrastructure supporting academic, administrative, and research operations. This includes enterprise storage platforms, shared data repositories, virtual machine infrastructure, and data resources supporting operational and research workloads.

Responsibilities include administration of NAS, SAN, and software-defined storage technologies, ensuring data availability, performance, scalability, and long-term sustainability. The position will manage storage provisioning, capacity planning, performance monitoring, lifecycle planning, troubleshooting, and access management.

Administer virtual machine environments and associated compute, storage, and infrastructure resources. Responsibilities include deployment, configuration, maintenance, monitoring, optimization, and performance tuning of virtual servers supporting institutional systems and research applications.

While collaborating with central UGA IT (EITS) on network-related issues, maintain sufficient networking knowledge to support virtual infrastructure, storage systems, authentication services, and related technologies.

Work closely with faculty, researchers, vendors, and technical partners to ensure storage and virtualization environments continue to meet current and future institutional needs.

Duties/Responsibilities: Server Implementation and Administration (30% of time)

Oversee the deployment, configuration, maintenance, and monitoring of physical and virtual servers supporting academic, administrative, and research operations. Responsibilities include administering Windows and Linux server environments, applying updates and security patches, monitoring performance, and ensuring system availability and reliability.

Manage authentication technologies including Active Directory, LDAP, Single Sign-On (SSO), and SSL/TLS certificate services. The professional will collaborate with vendors, central UGA IT (EITS), and internal stakeholders to support enterprise systems and ensure operational stability.

Provide technical consultation and support for research initiatives requiring specialized computing infrastructure and collaborate with faculty and researchers to align technology resources with evolving project requirements.

Duties/Responsibilities: Data Protection and Recovery Operations (25% of time)

Responsible for implementing, maintaining, and continuously improving enterprise data protection, backup, recovery, replication, and retention solutions supporting critical academic, administrative, and research systems.

Responsibilities include establishing and maintaining backup schedules, retention policies, recovery procedures, disaster recovery strategies, and business continuity practices to ensure institutional data remains protected and recoverable.

Monitor backup operations, validate successful completion of backup processes, investigate failures, perform restoration testing, and implement corrective actions when necessary.

A key responsibility of this position is ensuring organizational readiness for disaster recovery events through regular testing, documentation, validation, and continuous improvement of recovery procedures. The professional will collaborate with stakeholders to conduct disaster recovery exercises, verify restoration capabilities, and identify opportunities to improve resiliency and business continuity.

Implement and maintain technologies supporting replication, redundancy, secure storage, and long-term preservation of institutional and research data.

Duties/Responsibilities: Infrastructure Design and Strategic Planning (10% of time)

Participate in planning, designing, and implementing infrastructure solutions that support current operational needs and future growth. Responsibilities include developing technical specifications, evaluating emerging technologies, documenting architecture and configuration standards, and supporting infrastructure modernization efforts.

Contribute to project planning, identify dependencies and risks, coordinate with vendors and technology partners, and provide recommendations regarding storage, virtualization, backup, and infrastructure technologies.

Infrastructure designs and recommendations should emphasize scalability, reliability, security, performance, and long-term sustainability while supporting the School of Medicine’s academic, administrative, and research missions.

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable.

Let me find your next job.

Thanks - you're signed up.

IT Systems Support Professional

Edtech.com's Summary

IT Systems Support Professional Full Description

AI Infrastructure & Solutions Architect

Senior Business System Analyst

Systems Engineer - School of Medicine Dean's Office

M365 Solutions Specialist

Senior Integrated Resources Technology & Applications Specialist - School of Medicine