IT Technician I - Help Desk

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $13 per Hour

💻 Information Technology

🗓️ August 12th, 2025

Edtech.com's Summary

Villanova University is hiring an IT Technician I - Help Desk. The role involves providing first-level support for UNIT-supported systems, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer problems, and logging calls using the TeamDynamix ticket system.

Highlights

Provide first-level help desk support for UNIT-supported systems.
Consult with students, faculty, and staff about technology and system issues.
Assist with computer diagnostics and resolutions.
Log support calls using the TeamDynamix (TDX) ticket system.
Must be a graduate student with some technical knowledge.
Excellent written and oral communication and customer service skills required.
Training is provided by UNIT.
Positions available for Summer, Fall, and Spring semesters.
Compensation is $13.00 per hour.
Role supports the Technology Support Services department (UNIT) at Villanova University.