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edtech.com
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Villanova University

IT Technician I - Help Desk

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $13 per Hour

💻 Information Technology

🗓️ August 12th, 2025

Edtech.com's Summary

Villanova University is hiring an IT Technician I - Help Desk. The role involves providing first-level support for UNIT-supported systems, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer problems, and logging calls using the TeamDynamix ticket system.

Highlights
  • Provide first-level help desk support for UNIT-supported systems.
  • Consult with students, faculty, and staff about technology and system issues.
  • Assist with computer diagnostics and resolutions.
  • Log support calls using the TeamDynamix (TDX) ticket system.
  • Must be a graduate student with some technical knowledge.
  • Excellent written and oral communication and customer service skills required.
  • Training is provided by UNIT.
  • Positions available for Summer, Fall, and Spring semesters.
  • Compensation is $13.00 per hour.
  • Role supports the Technology Support Services department (UNIT) at Villanova University.

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