IT Technician I - Learning Technologies

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $11 per Hour

💻 Information Technology

🗓️ August 13th, 2025

Blackboard

Edtech.com's Summary

Villanova University is hiring an IT Technician I - Learning Technologies. The role involves supporting learning management systems and other educational technologies for faculty, staff, and students, handling service requests, assisting with projects, and contributing to documentation and process improvements within University Technology Services.

Highlights

Provide support for Learning Management Systems such as Blackboard and Brightspace, and technologies like Zoom, Respondus, and VoiceThread.
Respond to and complete service requests from Villanova faculty, staff, and students within UTS-Learning Technologies.
Assist UTS-Learning Technologies staff with various projects.
Develop and maintain documentation and partake in process improvement initiatives.
Training provided; candidates should be comfortable troubleshooting Windows, Mac OS, and mobile devices.
Preferred skills include excellent customer service, communication abilities, and familiarity with LMS and video conferencing tools.
Work 20 hours per week with a preferred schedule between 8 AM and 5 PM, Monday to Friday.
Wage rate is $11.25 per hour.
Work-study preferred but open to all students; position is part of the Instructional Technology department.
Position involves direct interaction with Villanova University faculty, staff, and students.