Edtech.com's Summary

University of Texas at Austin is hiring an IT Training Manager – Epic & Clinical Systems to lead Dell Medical School’s Epic and healthcare technology training program. The role sets training strategy, manages training staff, oversees curriculum development, and ensures successful adoption of clinical and business applications, partnering with clinical informaticists, application analysts, and operational leaders. It’s a full-time, hybrid position offering a salary of $120,000–$157,000.

Highlights

Establishes departmental standards for curriculum development, instructional design, and competency assessment
Designs education programs tailored to clinical and non-clinical audiences, aligning content with clinical workflows
Oversees development and quality of training materials, curricula, e-learning content, and user education resources
Ensures effective delivery of classroom, virtual, and hands-on training and oversees onboarding education for new staff
Provides at-the-elbow support for providers and clinical staff and delivers education on new Epic functionality
Monitors user proficiency, application adoption, and training completion and competency records
Manages direct reports, including staffing plans, mentoring, and full-cycle supervision
Requires a Bachelor’s degree and five years of progressively responsible experience in healthcare technology training or Epic/EHR education
Requires Epic Certification, Accreditation, or Credential in at least one Epic application or training track
This position is not eligible for employer-sponsored work authorization

IT Training Manager – Epic & Clinical Systems Full Description

Hiring Department: Dell Medical School

Location: Austin, TX — hybrid work environment with on-site collaboration as business needs require

Weekly Scheduled Hours: 40

Salary Range: $120,000–$157,000, depending on qualifications

Important: This position is not eligible for employer-sponsored work authorization; applicants requiring current or future visa sponsorship are not eligible.

Purpose: The IT Training Manager – Epic & Clinical Systems provides leadership and oversight for Dell Medical School’s Epic and healthcare technology training program, developing training strategy, leading training operations, managing training staff, and ensuring effective design, delivery, and continuous improvement of education programs supporting Epic applications, EHR systems, and associated digital technologies.

Key Responsibilities:

Establishes departmental standards for curriculum development, instructional design, training delivery, and competency assessment, and oversees training governance for consistency, quality, and compliance
Designs education programs tailored to clinical and non-clinical audiences, aligning training content with clinical workflows and application functionality
Oversees development, maintenance, and quality of training materials, curricula, e-learning content, and user education resources
Ensures effective delivery of classroom, virtual, and hands-on training programs and oversees onboarding education for new employees, providers, and operational teams
Provides at-the-elbow support for providers, clinical staff, and non-clinical users, and delivers education supporting software updates and new Epic functionality
Determines application assignments based on user roles and workflow requirements, and monitors user proficiency and application adoption
Schedules training sessions, coordinates logistics for educational events, and tracks attendance, completion, and competency records
Assesses curriculum effectiveness, recommends quality improvements, and identifies and resolves training-related issues affecting adoption and workflow efficiency
Collaborates with Applications & Informatics teams, project managers, department leaders, and super users to align training with organizational initiatives
Manages direct reports, including staffing plans, mentoring, performance evaluations, and full-cycle supervision

Required Qualifications:

Bachelor’s degree in Health Informatics, Education, Healthcare Administration, Business Administration, Information Systems, Organizational Development, or a related field
Minimum of five years of progressively responsible experience in healthcare technology training, Epic, EHR education, healthcare IT, informatics, or a related field
Minimum of two years of people leadership, supervisory, project leadership, or management experience
Experience leading educational initiatives, system implementations, organizational change, or user adoption programs
Experience developing training strategy, curriculum, competency programs, and instructional materials
Strong leadership, presentation, facilitation, communication, and organizational skills
Epic Certification, Accreditation, or Credential in at least one Epic application or training track

Preferred Qualifications:

Master’s degree in Health Informatics, Instructional Design, Healthcare Administration, Organizational Development, Business Administration, or a related field
Experience leading Epic training, education, or user adoption programs, including go-live leadership
Cross-credentialed in multiple Epic modules, or Epic Principal Trainer Certification
Experience with instructional design, adult learning methodologies, or Learning Management Systems (LMS)
Certifications such as CPHIMS, PMP, or Change Management (e.g., Prosci)

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IT Training Manager – Epic & Clinical Systems

Edtech.com's Summary

IT Training Manager – Epic & Clinical Systems Full Description

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