Law School Sr. Information Technology Specialist

Edtech.com's Summary

Loyola University Chicago is hiring a Law School Sr. Information Technology Specialist. This role delivers complex technical computing and instructional technology support to Law School faculty, staff, students, and events, managing classroom and desktop systems, troubleshooting issues, and conducting user training. The specialist collaborates with the Law School's leadership and University IT Services to align technology initiatives, maintain system security, and support special programs requiring flexible hours including evenings and weekends.

Highlights

Provide technical computing support and training for Law School faculty, staff, students, and LSCS team members.

Maintain, configure, and troubleshoot Windows and Mac hardware/software, Active Directory, and classroom AV technology.

Support classroom technology and media for teaching, events, and Weekend JD programs, including exam setup and support.

Manage and resolve service requests via tracking systems and coordinate resources under leadership guidance.

Document systems, create user guides, and deliver training sessions on instructional technology.

Requires knowledge of Windows OS, Mac OS X, Microsoft Exchange, Active Directory, Microsoft SCCM, PowerShell, and imaging software.

Bachelor's degree in a related area or equivalent experience recommended; 2+ years of technical experience preferable.

Strong communication, problem-solving, project management experience, and ability to work independently and in teams.

Supervisory responsibilities include delegating tasks and overseeing student workers.

Salary range: $60,000 to $65,965 annually.

Law School Sr. Information Technology Specialist Full Description

Employment Opportunities Designed to Help Us Collaborate in Creation!

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Law School Sr. Information Technology Specialist Thank you for your interest in Loyola University Chicago. To view open positions, please enter your search criteria below. You may view all open positions by not specifying any search criteria and selecting the "Search" button. Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

Position Details

Job Title	SR LAW SCHOOL TECHNOLOGY SPEC
Position Number	8101427
Work Modality	Fully In-Person
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Chicago-Water Tower Campus
Department Name	LAW SCHOOL
Location Code	LAW LIBRARY COMPUTER CENTER (02710D)
Is this split and/or fully grant funded?	No
Duties and Responsibilities	Summary: Law School Computing Services (LSCS) delivers efficient and effective technical support services to Law School students, staff, and faculty across all the Law School’s programs (Full-time and Weekend J.D. and non-J.D. programs) that enhance the educational experience and promote operational excellence consistent with ABA requirements. LSCS partners with Law School’s Offices of the Dean, Administration, and Academic Affairs to establish the Law School’s strategic vision, priorities, and goals related to instructional and classroom technology. Additionally, LSCS collaborates with University Information Technology Services to advocate for the technology needs of the Law School and to promote the implementation of technology best practices. To meet the evolving needs of the Law School and to ensure continued compliance with ABA standards, LSCS is open and receptive to new information, ideas, and approaches, works to keep abreast of new and evolving technologies, and is adaptable. All members of the LSCS team are prepared to respond to changing priorities based on the time of the semester and special projects and initiatives. The ability to work on evenings or weekends to support special events, Weekend JD in-person sessions, and final exams is required. The Law School Sr. Technology Specialist provides complex technical computing and instructional technology support to Law School faculty, staff, students and events and supports project-based work. This position supports classroom technology systems and executes a range of technical tasks and troubleshooting related to Law School desktop and classroom hardware, software, and systems. The Sr. Technology Specialist proactively communicates with the LSCS team and members of the community regarding service requests, events, or other tasks and projects, creates user documentation, and provides training to Law faculty, staff and students, as directed. This position requires the ability to work as a senior member of a team to identify, investigate, research and resolve complex problems and perform technical functions, routine and nonroutine classroom technology and system maintenance, configuration and troubleshooting of all Law School desktop, server and classroom technology systems. The successful candidate will be open and receptive to new information, ideas, and approaches; work to keep abreast of new and evolving technologies; have the ability to respond to changing priorities based on the time of the semester and special projects and initiatives; and be adaptable to benefit the needs of the unit and School of Law. All staff in the School of Law report to the Associate Dean for Administration. Additionally, the Law School Sr. Technology Specialist is accountable to the Director of Law School Technology. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. In partnership with the Director of Law Technology, provide complex technical computing support, technical leadership, and training to LSCS team members and the School of Law faculty, staff, and students. With the Director of Law Technology, establish priorities for service request resolution and coordinate which resources are required to resolve open service requests according to established procedures. This includes: Assisting with routine and non-routine questions and service requests regarding desktop and classroom technology systems and managing requests through the tracking system through to completion. Configuring, maintaining and troubleshooting Law school Windows and Mac hardware and software, including deploying new hardware, maintaining a hardware and software inventory database, installing new software releases, system upgrades and patches on Law School systems, configuring and optimizing AD Group policies and user objects, recommending modifications to improve effectiveness, efficiency, and user experience, and other tasks as assigned. This requires in-depth knowledge of one or more operating systems. Documenting, developing, and conducting user trainings for LSCS staff and the Law School community on Law School software, hardware, and instructional technology systems. Delegating work to team members and supervising student workers, as directed. 2. Provide routine and non-routine classroom technology and media support to Law faculty, staff and student users. This may require irregular and/or weekend hours. Support includes: Providing maintenance, updates and troubleshooting of classroom technology systems; Supporting the Weekend JD Program; Advising faculty and staff on classroom technology requirements and limitations; Preparing room(s) with proper equipment for events (e.g. classroom teaching, meetings, seminars, etc.); and Troubleshooting issues as they arise for online course/conference moderators and attendees. 3. Support Law School Exams. Assist with the pre-exam setup, communication, and support during exam periods. This may require irregular, evening, and/or weekend hours. 4. Work as a member of a team on various types of technology projects that support Law staff, faculty, students and departments. This includes responding to changing priorities based on the time of the semester and special projects and initiatives, alternating between desktop and instructional technology support to meet the needs of the unit, working independently and with other team members to troubleshoot and resolve service requests and questions from Law School users, and proactively asking questions and seeking clarification. 5. Maintain security protocols for Law School systems and ensure compliance with relevant standards. 6. Work collaboratively and proactively communicate to deliver consistent, high-quality support. 7. Be available to support the various educational programs and conferences taking place at the law school, including the Weekend JD program. 8. Perform additional tasks as needed, supporting various IT projects and contributing to operational improvements. 9. Other duties, responsibilities, and training assigned as necessary.
Minimum Education and/or Work Experience	-Bachelor’s degree in related area or equivalent experience desirable. -2+ years of technical experience or related field desirable. -Project management experience. -Experience providing technical training or related field.
Qualifications	Qualifications: Excellent verbal and written communication skills. Excellent problem-solving abilities. A strong work ethic, a positive attitude and work well in a team environment. A self-starter and capable of working independently and as part of a team. Have a commitment to continuous skills improvement and learning. Experience and understanding of customer service and customer relations. Project management experience. Experience providing technical training or related field. Willingness to take the initiative on projects and issues that arise. Experience or Knowledge of the following or related: Creating internal system and user documentation Windows OS, Mac OS X, and Microsoft Exchange or similar e-mail systems. Troubleshooting Windows and Mac hardware and software. Configuring, maintaining and troubleshooting Active Directory. Configuring, maintaining and troubleshooting Classroom and AV technology. An understanding of network technologies. Imaging software. Using Microsoft SCCM. Using PowerShell and other scripting. Project management experience. Providing technical training or related.
Certificates/Credentials/Licenses	Bachelor’s degree in a related area or equivalent experience is desirable. 5+ years of technical experience or related field. General knowledge of commonly used industry concepts, practices, and procedures.
Computer Skills	Advanced Microsoft Office Suite, Microsoft Exchange or similar e-mail systems. Extensive experience configuring, maintaining and troubleshooting Windows 10/11 and macOS hardware and software. Active Directory, and Classroom and AV technology A sophisticated understanding of network technologies. Experience using: Microsoft SCCM In-depth knowledge of one or more operating systems and ability to work with or learn at least two scripting languages
Supervisory Responsibilities	Yes
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	Repetitive Motions
Working Conditions	Irregular Hours
Open Date	01/02/2026
Close Date
Position Maximum Salary or Hourly Rate	$65,965/ann
Position Minimum Salary or Hourly Rate	$60,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/34374

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a bachelor’s degree in a related field or equivalent experience and at least 2 years of technical or related experience?
- Yes
- No
* Why do you want to work for Loyola University Chicago?
(Open Ended Question)
* How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
* How do your personal values align with Loyola University Chicago's mission and values?
(Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies

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Original Job Description

Employment Opportunities Designed to Help Us Collaborate in Creation!

Toggle navigation

Please see Special Instructions for more details.

Position Details

Job Title	SR LAW SCHOOL TECHNOLOGY SPEC
Position Number	8101427
Work Modality	Fully In-Person
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Chicago-Water Tower Campus
Department Name	LAW SCHOOL
Location Code	LAW LIBRARY COMPUTER CENTER (02710D)
Is this split and/or fully grant funded?	No
Duties and Responsibilities	Summary: Law School Computing Services (LSCS) delivers efficient and effective technical support services to Law School students, staff, and faculty across all the Law School’s programs (Full-time and Weekend J.D. and non-J.D. programs) that enhance the educational experience and promote operational excellence consistent with ABA requirements. LSCS partners with Law School’s Offices of the Dean, Administration, and Academic Affairs to establish the Law School’s strategic vision, priorities, and goals related to instructional and classroom technology. Additionally, LSCS collaborates with University Information Technology Services to advocate for the technology needs of the Law School and to promote the implementation of technology best practices. To meet the evolving needs of the Law School and to ensure continued compliance with ABA standards, LSCS is open and receptive to new information, ideas, and approaches, works to keep abreast of new and evolving technologies, and is adaptable. All members of the LSCS team are prepared to respond to changing priorities based on the time of the semester and special projects and initiatives. The ability to work on evenings or weekends to support special events, Weekend JD in-person sessions, and final exams is required. The Law School Sr. Technology Specialist provides complex technical computing and instructional technology support to Law School faculty, staff, students and events and supports project-based work. This position supports classroom technology systems and executes a range of technical tasks and troubleshooting related to Law School desktop and classroom hardware, software, and systems. The Sr. Technology Specialist proactively communicates with the LSCS team and members of the community regarding service requests, events, or other tasks and projects, creates user documentation, and provides training to Law faculty, staff and students, as directed. This position requires the ability to work as a senior member of a team to identify, investigate, research and resolve complex problems and perform technical functions, routine and nonroutine classroom technology and system maintenance, configuration and troubleshooting of all Law School desktop, server and classroom technology systems. The successful candidate will be open and receptive to new information, ideas, and approaches; work to keep abreast of new and evolving technologies; have the ability to respond to changing priorities based on the time of the semester and special projects and initiatives; and be adaptable to benefit the needs of the unit and School of Law. All staff in the School of Law report to the Associate Dean for Administration. Additionally, the Law School Sr. Technology Specialist is accountable to the Director of Law School Technology. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. In partnership with the Director of Law Technology, provide complex technical computing support, technical leadership, and training to LSCS team members and the School of Law faculty, staff, and students. With the Director of Law Technology, establish priorities for service request resolution and coordinate which resources are required to resolve open service requests according to established procedures. This includes: Assisting with routine and non-routine questions and service requests regarding desktop and classroom technology systems and managing requests through the tracking system through to completion. Configuring, maintaining and troubleshooting Law school Windows and Mac hardware and software, including deploying new hardware, maintaining a hardware and software inventory database, installing new software releases, system upgrades and patches on Law School systems, configuring and optimizing AD Group policies and user objects, recommending modifications to improve effectiveness, efficiency, and user experience, and other tasks as assigned. This requires in-depth knowledge of one or more operating systems. Documenting, developing, and conducting user trainings for LSCS staff and the Law School community on Law School software, hardware, and instructional technology systems. Delegating work to team members and supervising student workers, as directed. 2. Provide routine and non-routine classroom technology and media support to Law faculty, staff and student users. This may require irregular and/or weekend hours. Support includes: Providing maintenance, updates and troubleshooting of classroom technology systems; Supporting the Weekend JD Program; Advising faculty and staff on classroom technology requirements and limitations; Preparing room(s) with proper equipment for events (e.g. classroom teaching, meetings, seminars, etc.); and Troubleshooting issues as they arise for online course/conference moderators and attendees. 3. Support Law School Exams. Assist with the pre-exam setup, communication, and support during exam periods. This may require irregular, evening, and/or weekend hours. 4. Work as a member of a team on various types of technology projects that support Law staff, faculty, students and departments. This includes responding to changing priorities based on the time of the semester and special projects and initiatives, alternating between desktop and instructional technology support to meet the needs of the unit, working independently and with other team members to troubleshoot and resolve service requests and questions from Law School users, and proactively asking questions and seeking clarification. 5. Maintain security protocols for Law School systems and ensure compliance with relevant standards. 6. Work collaboratively and proactively communicate to deliver consistent, high-quality support. 7. Be available to support the various educational programs and conferences taking place at the law school, including the Weekend JD program. 8. Perform additional tasks as needed, supporting various IT projects and contributing to operational improvements. 9. Other duties, responsibilities, and training assigned as necessary.
Minimum Education and/or Work Experience	-Bachelor’s degree in related area or equivalent experience desirable. -2+ years of technical experience or related field desirable. -Project management experience. -Experience providing technical training or related field.
Qualifications	Qualifications: Excellent verbal and written communication skills. Excellent problem-solving abilities. A strong work ethic, a positive attitude and work well in a team environment. A self-starter and capable of working independently and as part of a team. Have a commitment to continuous skills improvement and learning. Experience and understanding of customer service and customer relations. Project management experience. Experience providing technical training or related field. Willingness to take the initiative on projects and issues that arise. Experience or Knowledge of the following or related: Creating internal system and user documentation Windows OS, Mac OS X, and Microsoft Exchange or similar e-mail systems. Troubleshooting Windows and Mac hardware and software. Configuring, maintaining and troubleshooting Active Directory. Configuring, maintaining and troubleshooting Classroom and AV technology. An understanding of network technologies. Imaging software. Using Microsoft SCCM. Using PowerShell and other scripting. Project management experience. Providing technical training or related.
Certificates/Credentials/Licenses	Bachelor’s degree in a related area or equivalent experience is desirable. 5+ years of technical experience or related field. General knowledge of commonly used industry concepts, practices, and procedures.
Computer Skills	Advanced Microsoft Office Suite, Microsoft Exchange or similar e-mail systems. Extensive experience configuring, maintaining and troubleshooting Windows 10/11 and macOS hardware and software. Active Directory, and Classroom and AV technology A sophisticated understanding of network technologies. Experience using: Microsoft SCCM In-depth knowledge of one or more operating systems and ability to work with or learn at least two scripting languages
Supervisory Responsibilities	Yes
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	Repetitive Motions
Working Conditions	Irregular Hours
Open Date	01/02/2026
Close Date
Position Maximum Salary or Hourly Rate	$65,965/ann
Position Minimum Salary or Hourly Rate	$60,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/34374

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a bachelor’s degree in a related field or equivalent experience and at least 2 years of technical or related experience?
- Yes
- No
* Why do you want to work for Loyola University Chicago?
(Open Ended Question)
* How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
* How do your personal values align with Loyola University Chicago's mission and values?
(Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies

Support LUC

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Law School Sr. Information Technology Specialist

Edtech.com's Summary

Law School Sr. Information Technology Specialist Full Description

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