Lead IT Analyst

🇺🇸 Buffalo, NY 🕑 Full-Time 💰 $65K - $70K 💻 Information Technology 🗓️ June 5th, 2026

TCP/IP Rive

Edtech.com's Summary

University at Buffalo is hiring a Lead IT Analyst. The role involves managing, maintaining, and enhancing IT systems and infrastructure while providing hardware and software support. The analyst will collaborate with faculty, staff, and IT groups to resolve issues, support users, and contribute to disaster recovery and IT projects.

Highlights

Manage and deploy hardware and software support for servers, workstations, network devices, and instructional technology.
Utilize campus systems like SCCM with an emphasis on Windows management and familiarity with macOS, iOS, and Linux.
Assist users with technical and non-technical concerns, implementing solutions and adapting systems.
Collaborate with School of Management staff, faculty, and other IT groups for issue resolution and strategy development.
Participate in disaster recovery planning and implementation.
Supervise and train IT student assistants, monitor performance, and ensure task completion.
Bachelor's degree in Computer Science, Management Information Systems, or related field required.
Minimum 2 years of experience in diagnosing and resolving hardware and software issues; strong skills in Microsoft Windows support, networking concepts like DNS and TCP/IP.
Preferred experience with secure computing technologies, Active Directory, Group Policy, Microsoft SCCM, Adobe Creative Cloud, Office 365, PowerShell, and teleconferencing platforms.
Full-time position with a salary range of $65,000 - $70,000.