Pearson
Lead Specialist, Solution Architect
CRM
Salesforce
Edtech.com's Summary
Pearson is hiring a Lead Specialist, Solution Architect. This role entails serving as a senior technical leader within Pearson's Marketing Technology and CRM ecosystem, focusing on the architecture, design, and strategic evolution of Salesforce Marketing platforms. The position requires working closely with Marketing, CRM, Data, and Engineering teams to deliver scalable, secure marketing solutions and leading platform strategy and cross-functional enablement to support ongoing execution and growth.
Highlights
- Act as solution architect and technical authority for Salesforce Marketing Cloud and CRM integrations.
- Design and govern end-to-end marketing technology architectures ensuring scalability, performance, and security.
- Lead platform enhancements, integrations, and modernization initiatives across marketing and CRM systems.
- Own implementation, configuration, and optimization of Salesforce Marketing Cloud capabilities.
- Partner with CRM and data teams to ensure seamless data flow between Salesforce CRM, marketing platforms, and analytics.
- Provide architectural guidance on Salesforce Data Cloud and Marketing Cloud Next adoption.
- Serve as a trusted technical advisor, communicating tradeoffs and risks to stakeholders.
- Develop documentation, design standards, and training materials to support platform enablement.
- Establish governance, architectural patterns, and development standards; stay current with Salesforce releases and industry trends.
- Requires extensive hands-on experience with Salesforce Marketing Platforms; at least 5 years experience; preferred Salesforce certifications and experience in enterprise-scale marketing transformations.
- Full-time salary range: $140,000 - $155,000, eligible for annual incentive program.
Lead Specialist, Solution Architect Full Description
Marketing Technology Solution Architect
Location: Durham Office preferred
Role Summary
We are seeking a Marketing Technology Solution Architect to serve as a senior technical leader within our Marketing Technology and CRM ecosystem. This role will contribute to the architecture, design, and strategic evolution of Salesforce Marketing platforms , partnering closely with Marketing, CRM, Data, and Engineering teams to deliver scalable, secure, and high-impact marketing solutions.
This role blends hands-on technical leadership , platform strategy , and cross-functional enablement , ensuring our marketing technology stack supports both current execution and future growth.
Key Responsibilities
Platform Architecture & Technical Leadership
- Act as the solution architect and technical authority for Salesforce Marketing platforms, including Salesforce Marketing Cloud and related CRM integrations.
- Design and govern end-to-end marketing technology architectures , ensuring scalability, performance, security, and alignment with enterprise standards.
- Lead technical decision-making for platform enhancements, integrations, and modernization initiatives across marketing and CRM systems.
Salesforce Marketing Platform Ownership
- Own the implementation, configuration, and optimization (as aligned with key business stakeholders) of Salesforce Marketing Cloud capabilities (features, integrations, and APIs).
- Partner with CRM and data teams to ensure seamless data flow between Salesforce CRM, marketing platforms, and downstream analytics.
- Provide architectural guidance for adoption of Salesforce Data Cloud and Marketing Cloud Next , including identity resolution, segmentation, and activation use cases (preferred).
Cross‑Functional Partnership & Enablement
- Serve as a trusted technical advisor to stakeholders, clearly communicating tradeoffs, risks, and recommendations.
- Support platform enablement through documentation, design standards, and technical training material , helping teams adopt best practices effectively.
Delivery, Governance & Continuous Improvement
- Advise and support complex marketing technology initiatives from design through delivery , ensuring quality and on-time execution.
- Establish and enforce governance, architectural patterns, and development standards across marketing technology solutions.
- Stay current with Salesforce releases and industry trends, proactively recommending innovations that improve efficiency, personalization, and customer experience.
Required Qualifications
- Extensive hands-on experience with Salesforce Marketing Platforms (Salesforce Marketing Cloud required), Data Cloud and Marketing Cloud Next preferred.
- Proven experience as a Solution Architect, Lead Engineer, or Principal-level technical contributor in marketing or CRM technology.
- Strong understanding of marketing automation, customer journeys, data integration, and personalization at scale.
- Experience designing and integrating solutions across Salesforce CRM and enterprise data ecosystems .
- Ability to lead through influence, partnering effectively with both technical and non-technical stakeholders.
- At least 5 recent years' experience with Salesforce Marketing Automation platforms
Preferred Qualifications
- Experience with Salesforce Data Cloud and/or Marketing Cloud Next .
- Salesforce certifications (Marketing Cloud Consultant, Architect, or equivalent).
- Experience supporting enterprise-scale marketing transformations or roadmap-driven platform evolution.
- Background in MarTech governance, platform strategy, and enablement .
Why This Role Matters
This role is critical to ensuring our marketing technology platforms are future-ready , well-architected, and capable of supporting sophisticated, data-driven marketing strategies. Like Lisa Edington's role, this position combines technical depth, strategic thinking, and organizational leadership to drive real business impact.
This is a hybrid work setup, where the candidate will be required to work three days onsite at our Hoboken office.
Applications will be accepted through March 25. This window may be extended depending on business needs.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The full-time salary range for this role is between $140,000 - $155,000
This position is eligible to participate in an annual incentive program, and information on benefits offered is here
#LI-AM1
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Architecture
Job Family: TECHNOLOGY
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