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Service Inspired Restaurants (SIR Corp.)
Learning and Development Coordinator
LMS
Training
L&D
Edtech.com's Summary
Service Inspired Restaurants (SIR Corp.) is hiring a Learning and Development Coordinator. The role designs training programs and materials with subject matter experts, supports the learning management system, and coordinates the learning events and materials used across the company's restaurant brands. The coordinator also tracks training completion and feedback to inform future programs and keeps stakeholders updated on the quarterly training calendar.
Highlights
- Design and develop training programs and materials such as modules, job aids, worksheets, menu tools, and knowledge checks in collaboration with subject matter experts.
- Support administration of the Learning Management System, including data entry, course registration, governance, reporting, and maintaining the content inventory.
- Manage the ordering, inventory, production, and coordination of learning materials, tools, and programs.
- Collect feedback reports and training completion records, gather insights to inform L&D programs, and manage an archival process for future reference.
- Organize training venues, lunches, and travel arrangements, and help facilitate workshops, training sessions, and meetings as required.
- Maintain the quarterly training calendar and communicate it to all relevant stakeholders, while taking part in HR projects when needed.
- Degree or diploma in Human Resources and 1-2 years of experience in a learning, training, or organizational development role.
- Hands-on experience with a learning management system such as Axonify to manage, deliver, track, and govern learning programs, plus strong Microsoft Office skills in Word, Excel, and PowerPoint.
- Strong customer service, communication, and relationship-building skills, with the ability to handle conflicting priorities under pressure and maintain confidentiality.
- Pay range of CAD $55,600 to $61,600 per year.
- Benefits include a tuition reimbursement program, an accelerated leadership program, and RSP matching.
Learning and Development Coordinator Full Description
About Us:
Our Story
At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.
Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.
Our Brands
Jack Astor’s Bar and Grill®
SCADDABUSH Italian Kitchen & Bar®
Reds® Wine Tavern
The Loose Moose® and The Antler Room
Duke's Refresher® + Bar
Abbey’s Bake House Muskoka
SCADDABUSH Italian Kitchen & Bar®
Reds® Wine Tavern
The Loose Moose® and The Antler Room
Duke's Refresher® + Bar
Abbey’s Bake House Muskoka
Be A Part of Our Story
Your potential is limitless and here’s our investment in you:
Your potential is limitless and here’s our investment in you:
- Competitive Pay
- Extended Health & Dental Benefits
- Accelerated Leadership Program
- Career Development and Mentorship
- Tuition Reimbursement Program
- Employee Assistance and Wellness Programs
- Team Member Meal Discounts
- Employee Referral Bonus Program
- Dining Discounts at all Locations
- RSP Matching
About The Job:
- Design and develop training programs and materials in collaboration with subject matter experts such as modules, job aids, worksheets and menu tools and knowledge checks
- Manage the ordering, inventory, production and coordination of learning related materials, tools and programs
- Support administration of the Learning Management System (LMS), including data entry, course registration, governance and reporting and maintain content inventory
- Collect feedback reports and training completion records, gather insights to inform L&D programs and manage an archival process for future reference
- Organize and coordinate training venues, lunches, and travel arrangements as required
- Support with the facilitation of learning events such as workshops, training and meetings, as required
- Maintain and communicate the quarterly training calendar to all relevant stakeholders
- Participate in HR projects, if and when required
- Perform other duties as assigned
- Work collaboratively and foster positive working relationships with stakeholders
About You:
- Degree or Diploma in Human Resources
- 1-2 years of work experience in a learning, training, or organizational development related role
- Excellent IT literacy skills working with Microsoft Office, Word, Excel, PowerPoint
- Hands-on experience leveraging a Learning Management Systems (LMS) such as Axonify, to manage, deliver, track, govern and optimize learning programs
- Strong customer service skills to handle inquiries and resolve issues in a professional and timely manner
- Resourceful self-starter, with excellent judgment
- Able to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
- Able to maintain a high level of confidentiality at all times
- Innovative approach to service delivery
- Strong relationship building skills with internal and external stakeholders
- Strong communication skills both written and verbal
- Strong work ethic with ability to work in a dynamic and fast paced environment
- Possess five values that define our people:
- Hospitality. Enhancing the dignity, comfort and well-being of Our People.
- Authenticity. Being forthright, truthful and transparent with Our People.
- Quality. Working to always improve the experience of Our People.
- Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
- Courage. Acting with conviction in the balanced interest of Our People.
Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.
Min: CAD $55,600.00/Yr. Max: CAD $61,600.00/Yr.
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