Learning and Development Facilitator

🇺🇸 Waukesha, Wisconsin 🕑 Full-Time 💰 TBD 💻 Learning & Development 🗓️ October 1st, 2026

Edtech.com's Summary

Waukesha State Bank is hiring a Learning and Development Facilitator. The role involves facilitating engaging training programs for entry- to mid-level employees, developing and maintaining learning content, and managing learning technologies to support employee growth within the bank.

Highlights

Facilitate training programs including onboarding, retail lending, teller operations, and new accounts.
Create interactive learning experiences using discussions, role play, and virtual methods.
Maintain and update training materials to ensure alignment with bank products and processes.
Manage learning technologies such as ABA's Cornerstone OnDemand and Articulate 360.
Develop new learning content and maintain learning resources on LMS and intranet.
Represent Waukesha State Bank in financial literacy initiatives and professional events.
Require at least three years of retail banking experience and knowledge of consumer lending.
Strong operational skills and ability to translate banking experience into practical training.

Learning and Development Facilitator Full Description

Learning and Development Facilitator

151 East Saint Paul Avenue, Waukesha, WI, USA

Full Time

Bring learning to life at Waukesha State Bank! We are seeking an engaging, energetic Learning and Development Facilitator who is passionate about helping employees learn, grow, and succeed. In this role, you will serve as a key learning resource for entry- to mid-level employees across the Bank, facilitating programs ranging from new hire onboarding to retail training in lending, teller operations, and new accounts.

You will create welcoming, engaging learning experiences using a variety of instructional techniques, including discussion, role play, team activities, hands-on exercises, and virtual learning. You will adapt your approach to meet the needs of different learners, encourage participation, and make training practical and meaningful.

This role extends well beyond classroom facilitation. You will help ensure training remains relevant, accurate, and aligned with Waukesha State Bank's products, processes, and practices. You will identify opportunities to enhance existing programs, develop new learning content, and maintain learning resources within the learning management system and intranet. You will also assist with managing L&D technology, including ABA's Cornerstone OnDemand and Articulate 360. Additionally, you will have opportunities to represent WSB through financial literacy initiatives and professional learning events throughout Waukesha County.

If you are a natural communicator who finds genuine satisfaction in helping others reach their potential, we would love to meet you! The ideal candidate will bring at least three years of retail banking experience, strong operational knowledge and attention to accuracy, and a working understanding of consumer lending. Most importantly, you will be able to translate your banking experience into engaging, practical learning experiences.

This is an onsite position in Waukesha County, WI