Learning and Development Specialist

• Facilitate onboarding, professional development, leadership, compliance, operational, and technology training programs.
• Design and develop training materials, job aids, learning guides, learning maps, and other learning resources.
• Coordinate and facilitate workshops, classroom training, virtual learning, and other development opportunities.
• Evaluate training effectiveness and recommend improvements based on feedback and performance data.
• Support organizational change initiatives through training and communication efforts.

• Collaborate with subject matter experts and stakeholders to create, update, and customize learning content.
• Identify training needs and skill gaps across departments and job functions.
• Develop learning solutions that align with business objectives and operational requirements.
• Maintain training materials to ensure content remains accurate, relevant, and effective.

• Build strong relationships with internal and external stakeholders.
• Provide consultation, guidance, and training support for projects and operational initiatives.
• Assist with requirements gathering, process analysis, and solution recommendations related to learning and development.
• Serve as a resource for training-related questions, issues, and escalations. 

• Collect, analyze, and communicate training metrics and learning outcomes.
• Generate reporting and insights to support training-related decision making.
• Research emerging learning trends, tools, and best practices.
• Recommend opportunities to improve training effectiveness, learner engagement, and organizational performance.

• Demonstrate accountability, professionalism, and continuous learning.
• Support a culture of inclusion, collaboration, and development.
• Mentor and encourage the growth of fellow team members.
• Promote compliance with company policies, safety standards, Fair Housing requirements, and applicable regulations.
• Serve as a positive representative of the organization's values and culture. 

• High school diploma or GED.
• Strong communication, facilitation, interpersonal, and relationship-building skills.
• Ability to manage multiple priorities and work independently.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Basic computer proficiency and ability to use common office technology.
• Professional written and verbal English communication skills. 

• Associate degree in business, education, human resources, organizational development, or related field.
• One to two years of experience in training, facilitation, coaching, learning and development, or a related function.
• Proficiency with Microsoft 365 applications, including Teams, Outlook, Word, Excel, and SharePoint.

• Time off that grows with you. Paid Time Off (PTO) accrues throughout the year and increases with tenure, giving you more flexibility over time.
• Enjoy 8 paid holidays each year.
• Take time to recharge with 4 YOU Days each year, giving you a paid day off each quarter to use how you choose.
• Give back to your community with paid volunteer opportunities.
• Access On-Demand Pay, allowing eligible hourly team members to access a portion of earned wages before payday.
• Celebrate your milestone anniversaries, with a gift card and a paid day off.

• Choose from three medical plan options, including HSA options, along with dental and vision coverage.
• Receive company HSA contributions to help offset out-of-pocket expenses.
• Build your future with a 401(k) plan that offers up to a 5% company match and immediate vesting.
• Feel financially supported with income replacement benefits for qualifying life events, along with voluntary benefit options to help support you and your family.
• Get additional support when you need it with access to an Employee Assistance Program (EAP).

• Grow your career through leadership and development opportunities designed to support your success.