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Reddy Ice

Learning and Development Specialist

🇺🇸 Dallas, Texas 🕑 Full-Time 💰 TBD 💻 Learning & Development 🗓️ August 28th, 2026
LMS Sigma Six Sigma

Edtech.com's Summary

Reddy Ice is hiring a Learning and Development Specialist. This role designs, delivers, and refines training programs and learning materials to support employee development and continuous improvement. The specialist collaborates with internal teams and manages learning management systems to ensure effective training implementation and assessment.

Highlights
  • Develop and facilitate engaging learning materials aligned with organizational goals.
  • Support execution and evaluation of training programs and projects.
  • Collaborate with HR, stakeholders, and subject matter experts on associate development initiatives.
  • Administer and maintain the learning management system (LMS) and course catalog.
  • Use data from surveys and assessments to guide training improvements.
  • Experience with instructional design, facilitation, and training delivery required.
  • Proficiency in Excel, PowerPoint, and LMS platforms; familiarity with Workday Learning and Percipio/Skillsoft is a plus.
  • 3-5 years of related experience with a bachelor’s degree or equivalent.
  • Knowledge of lean methodologies and continuous improvement principles.
  • Interacts with all internal departments and external vendors; no direct supervisory responsibilities.

Learning and Development Specialist Full Description

Learning and Development Specialist

Office
Dallas, TX
Full time

Category: Office
Location: Dallas, TX
Job Requisition: JR24497
Job Type: Regular

POSITION PURPOSE

This role accelerates business value by fostering a culture of continuous learning by creating and implementing learning content and development projects. This role focuses on individual contributions in designing, delivering, and refining learning materials and training programs. The specialist works closely with internal teams and stakeholders to assess needs, design appropriate learning solutions, and ensure successful implementation. This position requires an understanding of the CPG industry and general knowledge of functional departments. The specialist will support leaders by providing learning resources and contributing to broader learning initiatives. The role involves sourcing and evaluating third-party vendors, ensuring effective training rollout, and tracking outcomes to improve future initiatives.

Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES & RESPONSIBILITIES

  • Develop and facilitate engaging, effective learning materialsthat align with organizational goals and best practices, ensuring that training sessions meet the needs of various departments.

  • Support the execution of training programs, ensuring seamless implementation and alignment with established objectives, while monitoring for optimal impact.

  • Assist in the creation of project proposals (RFPs)and help to launch training projects, ensuring successful adoption and integration into the organization.

  • Collaborate with HR, stakeholders, and subject matter expertsto design and implement associate development programs, focusing on content creation, mentoring support, and career advancement tools.

  • Conduct surveys and assessmentsto measure employee engagement, identify training needs, and track progress. Provide data insights to guide leadership decisions on training and development.

  • Maintain and update individual learner recordswithin the LMS, ensuring data accuracy and relevance.

  • Administer the LMSand manage the course catalog to maintain overall standards, consistency, and ease of use.

  • Analyze performance gapsand collaborate with key stakeholders to identify and recommend solutions for training and development needs.

  • Continuously improve training programsby incorporating feedback, adopting new techniques, and leveraging emerging technologies.

  • Ensure compliance with relevant regulations and standardsin all training activities, maintaining high quality and adherence to legal requirements.

  • Assist with additional duties and responsibilitiesas required or assigned by management.

  • Adhere to the Code of Business Ethics, maintaining a high standard of honesty and integrity in all professional activities.

  • Uphold high safety standards, ensuring that personal and organizational safety remains a top priority.

  • Make and assume other duties and responsibilities required or assigned by management.

  • Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

  • Maintain high safety standards. Safety is personal for us all.

CONTACTS

Internal:      This role interacts with all field & corporate teams, including Production, Distribution, IT, Finance, Sales, Operations, and Administration.

External:     Vendors, and 3rd party partners

EDUCATION & EXPERIENCE

Must Have:

  • 3-5 years of experience in a learning and development role, with a bachelor's degree in a related field or equivalent work experience.
  • Demonstrated
    expertise in facilitation
    and
    training delivery
    , with strong instructional design skills.
  • In-depth knowledge of instructional design principles and adult learning theories.
  • Proven ability to collaborate with diverse teams and stakeholders in a dynamic environment, with a focus on execution rather than leadership.
  • Experience with
    training evaluation
    and a commitment to
    continuous improvement
    in learning programs.
  • Intermediate skills in Excel and PowerPoint for data analysis and presentation creation.
     
Nice to Have:

  • Articulate Storyline certification or similar eLearning tools experience.
  • Relevant certifications (e.g., CPLP, PHR, SHRM-CP, CPTM, Lean Six Sigma).
  • Experience in HR or a related field, with a background in designing or supporting associate development programs.
     
SKILLS & ABILITIES

Must Have:

  • Conceptual project management skills with the ability to
    support
    multiple initiatives simultaneously.
  • Excellent communication and presentation skills, with an emphasis on
    clear and concise delivery
    in learning and development contexts.
  • Ability to innovate and think critically, with a focus on
    problem-solving
    within the scope of learning programs.
  • Proficiency in
    supporting
    and
    presenting
    project proposals, ensuring alignment with organizational goals.
  • Working understanding of learning models and coaching models, with a focus on
    application
    rather than leadership or facilitation.
  • Ability to analyze data, generate meaningful reports, and
    evaluate
    training effectiveness for continuous improvement.
  • Expertise in maintaining learning management systems (LMS) and e-learning platforms.
  • Willingness to travel as required.
     
Nice to Have:

  • Strong understanding of adult learning principles and instructional design, with a focus on
    supporting instructional content development
    .
  • Ability to maintain calendars and schedule appointments for
    training sessions
    and other learning-related activities.
  • Familiarity with academic standards governing student probation, suspension, and/or expulsion in a learning and development context.
  • Ability to evaluate student progress and assess learning records, such as transcripts or certifications.
  • Proficient in Workday, Workday Learning, and Percipio/Skillsoft Content management.
  • Knowledge of student recruitment and retention issues as they relate to
    learning and development programs

SUPERVISORY RESPONSIBILITY

 This is a cross functional role along with no direct reports.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Travel may be required based on the needs of the business. Typical office environment, generally sedentary position using computers, calculators, phones, and other office equipment. This position works in a fast-paced, rapidly changing work environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.