Learning and Development Specialist
Office
Dallas, TX
Full time
Category: Office
Location: Dallas, TX
Job Requisition: JR24497
Job Type: Regular
POSITION PURPOSE
This role accelerates business value by fostering a culture of continuous learning by creating and implementing learning content and development projects. This role focuses on individual contributions in designing, delivering, and refining learning materials and training programs. The specialist works closely with internal teams and stakeholders to assess needs, design appropriate learning solutions, and ensure successful implementation. This position requires an understanding of the CPG industry and general knowledge of functional departments. The specialist will support leaders by providing learning resources and contributing to broader learning initiatives. The role involves sourcing and evaluating third-party vendors, ensuring effective training rollout, and tracking outcomes to improve future initiatives.
Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.
DUTIES & RESPONSIBILITIES
- Develop and facilitate engaging, effective learning materialsthat align with organizational goals and best practices, ensuring that training sessions meet the needs of various departments.
- Support the execution of training programs, ensuring seamless implementation and alignment with established objectives, while monitoring for optimal impact.
- Assist in the creation of project proposals (RFPs)and help to launch training projects, ensuring successful adoption and integration into the organization.
- Collaborate with HR, stakeholders, and subject matter expertsto design and implement associate development programs, focusing on content creation, mentoring support, and career advancement tools.
- Conduct surveys and assessmentsto measure employee engagement, identify training needs, and track progress. Provide data insights to guide leadership decisions on training and development.
- Maintain and update individual learner recordswithin the LMS, ensuring data accuracy and relevance.
- Administer the LMSand manage the course catalog to maintain overall standards, consistency, and ease of use.
- Analyze performance gapsand collaborate with key stakeholders to identify and recommend solutions for training and development needs.
- Continuously improve training programsby incorporating feedback, adopting new techniques, and leveraging emerging technologies.
- Ensure compliance with relevant regulations and standardsin all training activities, maintaining high quality and adherence to legal requirements.
- Assist with additional duties and responsibilitiesas required or assigned by management.
- Adhere to the Code of Business Ethics, maintaining a high standard of honesty and integrity in all professional activities.
- Uphold high safety standards, ensuring that personal and organizational safety remains a top priority.
- Make and assume other duties and responsibilities required or assigned by management.
- Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.
- Maintain high safety standards. Safety is personal for us all.
CONTACTS
Internal: This role interacts with all field & corporate teams, including Production, Distribution, IT, Finance, Sales, Operations, and Administration.
External: Vendors, and 3rd party partners
EDUCATION & EXPERIENCE
Must Have:
- 3-5 years of experience in a learning and development role, with a bachelor's degree in a related field or equivalent work experience.
- Demonstrated
expertise in facilitation
and
training delivery
, with strong instructional design skills. - In-depth knowledge of instructional design principles and adult learning theories.
- Proven ability to collaborate with diverse teams and stakeholders in a dynamic environment, with a focus on execution rather than leadership.
- Experience with
training evaluation
and a commitment to
continuous improvement
in learning programs. - Intermediate skills in Excel and PowerPoint for data analysis and presentation creation.
Nice to Have:
- Articulate Storyline certification or similar eLearning tools experience.
- Relevant certifications (e.g., CPLP, PHR, SHRM-CP, CPTM, Lean Six Sigma).
- Experience in HR or a related field, with a background in designing or supporting associate development programs.
SKILLS & ABILITIES
Must Have:
- Conceptual project management skills with the ability to
support
multiple initiatives simultaneously. - Excellent communication and presentation skills, with an emphasis on
clear and concise delivery
in learning and development contexts. - Ability to innovate and think critically, with a focus on
problem-solving
within the scope of learning programs. - Proficiency in
supporting
and
presenting
project proposals, ensuring alignment with organizational goals. - Working understanding of learning models and coaching models, with a focus on
application
rather than leadership or facilitation. - Ability to analyze data, generate meaningful reports, and
evaluate
training effectiveness for continuous improvement. - Expertise in maintaining learning management systems (LMS) and e-learning platforms.
- Willingness to travel as required.
Nice to Have:
- Strong understanding of adult learning principles and instructional design, with a focus on
supporting instructional content development
. - Ability to maintain calendars and schedule appointments for
training sessions
and other learning-related activities. - Familiarity with academic standards governing student probation, suspension, and/or expulsion in a learning and development context.
- Ability to evaluate student progress and assess learning records, such as transcripts or certifications.
- Proficient in Workday, Workday Learning, and Percipio/Skillsoft Content management.
- Knowledge of student recruitment and retention issues as they relate to
learning and development programs
SUPERVISORY RESPONSIBILITY
This is a cross functional role along with no direct reports.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Travel may be required based on the needs of the business. Typical office environment, generally sedentary position using computers, calculators, phones, and other office equipment. This position works in a fast-paced, rapidly changing work environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.