Edtech.com's Summary

Konica Minolta Business Solutions, U.S.A., Inc. is hiring a Learning and Development Specialist. This role supports communications, content curation, and the completion of learning activities to enhance essential skill-building across various departments. The position involves designing learning programs, preparing analytics, collaborating on training materials, and coordinating logistics for professional development.

Highlights

Design and develop learning programs utilizing various methodologies.
Prepare and analyze learning analytics for stakeholders.
Maintain and curate libraries of learning content.
Collaborate on the creation of educational tools and training materials.
Proficiency in e-learning authoring tools like Adobe Rise/Articulate.
Bachelor’s degree preferred with 3+ years of relevant experience.
Expertise in Microsoft 365 apps, especially Teams, Word, PowerPoint, Excel.
Experience with LinkedIn Learning and Copilot/Generative AI preferred.
Must be detail-oriented with strong communication and time management skills.

Learning and Development Specialist Full Description

Overview:

The primary role of the Learning & Development Specialist is to support communications, content curation, measurement and completion of learning and performance activities. This role will support the growing demand for essential skill building for managers across Sales, Service, Marketing, and Customer Administration teams. This professional will report to the Manager of Professional Development and collaborate with them on the development and delivery of the organization's professional development and skill building portfolio.

Responsibilities:

Support the design and development of learning programs and experiences (include instructor-led, virtual, online, and blended learning methodologies) by applying adult learning principles and current knowledge of leadership learning and development trends
Prepare learning analytics for stakeholders.
Curate and maintain libraries of learning content and skill-building programs that fit Konica Minolta’s culture and strategy; stay current and well read on trends to select and build content
Collaborate with Learning Group members to develop training materials, multimedia visual aids, e-learning, and other educational tools that support our Professional Development and Skill Building programs
Identify opportunities to streamline or automate processes to continuously improve service delivery
Coordinate logistics and support for professional development offerings including but not limited to manager training, enterprise skill building and the KM development catalog.
Assist in the creation of participant and leaders guides and performance support tools
Create communications cadence for program enrollment, communications, and post-program learning support.
Draft, organize, and deliver program announcements and communications and calendars.
Coordinate distribution and retention of program materials, invitations, follow up messages, and surveys for program participants and facilitators.
Manage various program and learner communication platforms including active Teams Channels.
Attend all virtual training sessions to assist production, collect feedback, facilitate Q&A, and ensure smooth participant experience.
Upload training materials to document retention repository
Create, issue, and distribute program completion certificates and post-program sustainment tools.
Conduct learning program reviews and survey data and gather feedback from learners and stakeholders

Qualifications:

Bachelor’s degree preferred, or equivalent combination of education, professional certifications and experience
3+ years of professional experience in learning & development, talent management, and/or project management/coordination.
Exceptional communication (written), organization, and time management skills.
Demonstrated application of contemporary organizational learning principles and research findings
Ability to create and deliver a variety of Enterprise stakeholder presentations and reports; facilitating discussions with stakeholders within and outside of the Learning Group
Must be detail oriented with excellent follow-up skills and a high degree of personal accountability.
Skill in analyzing learning metrics to assess business impact and informing recommendations for leaders
Experience with e-learning authoring tools (Eg. Adobe Rise/Articulate)
Naturally curious learner
Strong knowledge and adoption of Microsoft 365 apps and tools, especially Teams, Word, PowerPoint, Excel.
Experience with Copilot/Generative AI preferred.
Experience with LinkedIn Learning preferred.

About Us:
Konica Minolta’s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN’s MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America’s Best-in-State employers list. The company received Keypoint Intelligence’s BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

EOE Statement:
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

Original Job Description

Overview:

Support the design and development of learning programs and experiences (include instructor-led, virtual, online, and blended learning methodologies) by applying adult learning principles and current knowledge of leadership learning and development trends
Prepare learning analytics for stakeholders.
Curate and maintain libraries of learning content and skill-building programs that fit Konica Minolta’s culture and strategy; stay current and well read on trends to select and build content
Collaborate with Learning Group members to develop training materials, multimedia visual aids, e-learning, and other educational tools that support our Professional Development and Skill Building programs
Identify opportunities to streamline or automate processes to continuously improve service delivery
Coordinate logistics and support for professional development offerings including but not limited to manager training, enterprise skill building and the KM development catalog.
Assist in the creation of participant and leaders guides and performance support tools
Create communications cadence for program enrollment, communications, and post-program learning support.
Draft, organize, and deliver program announcements and communications and calendars.
Coordinate distribution and retention of program materials, invitations, follow up messages, and surveys for program participants and facilitators.
Manage various program and learner communication platforms including active Teams Channels.
Attend all virtual training sessions to assist production, collect feedback, facilitate Q&A, and ensure smooth participant experience.
Upload training materials to document retention repository
Create, issue, and distribute program completion certificates and post-program sustainment tools.
Conduct learning program reviews and survey data and gather feedback from learners and stakeholders

Qualifications:

Bachelor’s degree preferred, or equivalent combination of education, professional certifications and experience
3+ years of professional experience in learning & development, talent management, and/or project management/coordination.
Exceptional communication (written), organization, and time management skills.
Demonstrated application of contemporary organizational learning principles and research findings
Ability to create and deliver a variety of Enterprise stakeholder presentations and reports; facilitating discussions with stakeholders within and outside of the Learning Group
Must be detail oriented with excellent follow-up skills and a high degree of personal accountability.
Skill in analyzing learning metrics to assess business impact and informing recommendations for leaders
Experience with e-learning authoring tools (Eg. Adobe Rise/Articulate)
Naturally curious learner
Strong knowledge and adoption of Microsoft 365 apps and tools, especially Teams, Word, PowerPoint, Excel.
Experience with Copilot/Generative AI preferred.
Experience with LinkedIn Learning preferred.

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Learning and Development Specialist

Edtech.com's Summary

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