Edtech.com's Summary

Ice Miller LLP is hiring a Learning and Development Specialist to design and deliver technology training programs for attorneys and business professionals. The role involves collaborating with IT and other departments to implement software training, maintaining training materials, leading virtual and in-person sessions, and providing advanced software support.

Highlights

Develop and deliver training on core firm software to support new hires and ongoing employee development.
Collaborate with IT and other teams on software rollouts, upgrades, and pilot testing.
Create and update training materials and manage Learning Management System (LMS) content.
Lead virtual and in-person training tailored to various roles and departments.
Provide advanced technical support and one-on-one coaching for complex software issues including Word, Excel, and NetDocs.
Use eLearning tools like Adobe Captivate, TechSmith Camtasia, and Articulate Storyline for technical training development.
Track training effectiveness using appropriate tools and generate metrics reports.
Required qualifications include a bachelor's degree in a related field or equivalent experience, at least 2 years of training experience, and strong communication skills.
Salary ranges from $70,000 to $90,000 annually depending on location and experience.
Offers benefits including paid time off, health, vision, dental insurance, 401k with employer match, and life insurance.

Learning and Development Specialist Full Description

Learning and Development Specialist

Regular Full-Time

Baltimore, MD, US

Chicago, IL, US

Columbus, OH, US

Indianapolis, IN, US

Washington, DC, US

Salary Range:

$70,000.00 To $90,000.00 Annually

Job Summary: The Learning & Development Specialist will be responsible for creating and implementing technology related training, learning and development programs for attorneys and business professionals. This includes using a variety of delivery methods to support the proper use and adoption of firm applications.

***Salary in the range of $70,000 - $90,000 dependent on location and experience level***

Essential Job Duties:

Partner with stakeholders to deliver training on core firm software, supporting new hires and ongoing employee development to promote effective, efficient use of technology.
Collaborate with the IT team and other departments on software rollouts and upgrades, including pilot testing.
Develop and maintain training materials and programs for firm software and IT upgrades.
Lead virtual and in-person training sessions tailored to various roles, practice areas, and departments.
Provide advanced (third-level) support and one-on-one coaching for complex software issues (e.g., Word, Excel, NetDocs), promoting best practices.
Track training programs in the Learning Management System (LMS) and generate training metrics as needed.
Ensure LMS content is current and aligned with firm technology initiatives.
Continuously improve training based on feedback and performance data.
Promote firm-approved technologies that enhance functionality and service.
Research and recommend modern learning technologies and attend relevant workshops and conferences.
Coordinate with external training vendors as needed and act as liaison when in-house training is not feasible.
Collaborate with training team members to share feedback and refine technology training strategies.

Minimum Requirements:

Strong background in training Microsoft Office and other business applications
Bachelor’s degree in Computer Science, Information Technology, Education, or related field preferred; equivalent experience considered
Minimum of 2 years of training experience
Excellent verbal, written, and interpersonal communication skills
Experience with technical writing and eLearning tools (e.g., Adobe Captivate, TechSmith Camtasia, Articulate Storyline)
Proficient in managing multiple priorities, meeting tight deadlines, and working independently with sound judgment
Effective time management skills and a collaborative, team-oriented mindset
Experience with tools for tracking and reporting training effectiveness
Strong adaptability, problem-solving, and creativity
Must be able to perform all essential job duties

Other Requirements:

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.

#LI-Hybrid

Original Job Description

Learning and Development Specialist

Regular Full-Time

Baltimore, MD, US

Chicago, IL, US

Columbus, OH, US

Indianapolis, IN, US

Washington, DC, US

Salary Range:

$70,000.00 To $90,000.00 Annually

***Salary in the range of $70,000 - $90,000 dependent on location and experience level***

Essential Job Duties:

Partner with stakeholders to deliver training on core firm software, supporting new hires and ongoing employee development to promote effective, efficient use of technology.
Collaborate with the IT team and other departments on software rollouts and upgrades, including pilot testing.
Develop and maintain training materials and programs for firm software and IT upgrades.
Lead virtual and in-person training sessions tailored to various roles, practice areas, and departments.
Provide advanced (third-level) support and one-on-one coaching for complex software issues (e.g., Word, Excel, NetDocs), promoting best practices.
Track training programs in the Learning Management System (LMS) and generate training metrics as needed.
Ensure LMS content is current and aligned with firm technology initiatives.
Continuously improve training based on feedback and performance data.
Promote firm-approved technologies that enhance functionality and service.
Research and recommend modern learning technologies and attend relevant workshops and conferences.
Coordinate with external training vendors as needed and act as liaison when in-house training is not feasible.
Collaborate with training team members to share feedback and refine technology training strategies.

Minimum Requirements:

Strong background in training Microsoft Office and other business applications
Bachelor’s degree in Computer Science, Information Technology, Education, or related field preferred; equivalent experience considered
Minimum of 2 years of training experience
Excellent verbal, written, and interpersonal communication skills
Experience with technical writing and eLearning tools (e.g., Adobe Captivate, TechSmith Camtasia, Articulate Storyline)
Proficient in managing multiple priorities, meeting tight deadlines, and working independently with sound judgment
Effective time management skills and a collaborative, team-oriented mindset
Experience with tools for tracking and reporting training effectiveness
Strong adaptability, problem-solving, and creativity
Must be able to perform all essential job duties

Other Requirements:

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.

#LI-Hybrid

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