Merchology
Learning and Development Specialist
Canva
LMS
Edtech.com's Summary
Merchology is hiring a Learning and Development Specialist to lead company-wide training strategy, design curriculum, and deliver learning programs that improve employee skills, engagement, and performance. The role manages onboarding, ongoing development, documentation, knowledge management, and supports core HR generalist activities such as employee relations, benefits education, and compliance initiatives.
Highlights
- Lead design, development, and delivery of scalable training programs across all organizational functions.
- Create and update training materials including presentations, eLearning modules, videos, job aids, and assessments.
- Manage onboarding experience, schedules, tools, and tracking for new hires.
- Conduct training needs assessments and identify skill gaps in partnership with department leaders.
- Administer Learning Management System within Paylocity, managing course setup, assignments, reporting, and compliance.
- Provide coaching and support to leaders and subject matter experts delivering training content.
- Support employee relations, benefits education, HR compliance, and People Team projects including DEI and wellness initiatives.
- Require 3+ years experience in learning & development or related fields and strong proficiency with Microsoft Office, LMS within an HRIS, and eLearning tools (e.g., Articulate, Canva, Loom).
- Compensation range of $68,000 to $75,000 on-target earnings including base pay and variable bonus.
- Work within a B2B eCommerce and apparel company, collaborating across departments and supporting a hybrid work environment.
Learning and Development Specialist Full Description
Learning and Development Specialist
Plymouth, MN • Human Resources
Plymouth, MN • Human Resources
Job Type
Full-time
Description
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our HQ in Plymouth, MN. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology seeks a Learning and Development Specialist to join the People team. Reporting to the VP of People, the Learning and Development Specialist is a critical role responsible for company-wide training strategy, curriculum design, and delivery of learning programs that enhance employee skills, engagement, and performance. This role oversees onboarding, ongoing development, documentation, and knowledge management across all departments. As a key member of the People Team, this position also supports core HR generalist activities including employee relations support, benefits education, compliance initiatives, and People Team projects.
A successful Learning and Development Specialist will:
- Lead the design, development, and delivery of scalable training programs that support all functions of the organization, including onboarding, systems training, professional skills, leadership development, and company processes.
- Update and create training content from scratch, including presentations, facilitator guides, eLearning modules, videos, job aids, and assessments.
- Maintain a consistent and engaging new-hire onboarding experience; manage onboarding schedules, tools, and tracking.
- Partner with department leaders to conduct training needs assessments and identify skill gaps across the organization.
- Evaluate the effectiveness of training programs using metrics, feedback, and performance outcomes; implement continual improvements.
- Ensure training materials stay up to date with business processes, system enhancements, and organizational priorities.
- Support and administer the Learning Management System (LMS) within Paylocity (Merchology’s HRIS), including course setup, assignments, reporting, and compliance tracking.
- Provide coaching, guidance, and support to leaders and SMEs who deliver or develop training content.
- Serve as a resource for employees and managers with questions about benefits and HR policies; assist in benefits education during onboarding and throughout the year.
- Support employee engagement initiatives, culture programs, and company events.
- Assist with HR compliance initiatives such as policy updates, training requirements, and documentation practices.
- Participate in employee relations intake or research.
- Help maintain accurate employee documentation and HRIS data as needed.
- Collaborate with the People Team on DEI, wellness, communication, and recognition programs.
Requirements
- Bachelor’s degree or equivalent experience
- 3+ years’ experience in learning & development, training, HR, or a related field.
- Demonstrated ability to design training from scratch (not just deliver).
- Experience facilitating training for groups of all sizes and levels.
- Comfortable analyzing training effectiveness and using data to recommend improvements.
- Strong proficiency in Microsoft Office products, especially Power Point and Excel.
- Strong proficiency in an LMS within an HRIS (e.g., Paylocity).
- Excellent communication (written and verbal) and presentation skills.
- Ability to build relationships across departments and influence without authority.
- Strong organization, project management, and documentation skills.
- Able to multitask in a fast-paced, team environment. Must be capable of effectively managing and prioritizing individual projects, deadlines, and tasks.
- Experience with eLearning tools (e.g., Articulate, Canva, Loom), and preferred collaboration tools.
- Preferred knowledge of creation of custom learning module GPT tools.
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Competitive compensation: the estimated range for On-Target Earnings in this role is $68,000 to $75,000. On-Target Earnings consist of a combination of annual base pay and a variable bonus based on company performance
- Generous PTO (18 days per year)
- 8 company-paid holidays
- Hybrid work schedule for select departments
- 40 hours of paid volunteer time
- 401(k) with match
- Medical and dental insurance options, spending account options, including an HSA with employer match
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee-led events that include recognition, wellness, volunteering and DE&I
LOCATION
- 3000 Niagara Lane North, Plymouth, MN 55447
- Remote hybrid role: Two at-home days and three onsite days, with Wednesday required (following completion of training period)
INDUSTRY
- Business to Business E-commerce and Apparel
Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.
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