Lemonade
Learning Designer, Skills
Edtech.com's Summary
Lemonade is hiring a Learning Designer, Skills. The role involves designing engaging, bite-sized learning experiences and leveraging AI-driven tools to build core human skills such as adaptability and efficiency within the organization. The position requires collaborating with cross-functional teams to ensure relevant content and tracking behavioral change metrics to optimize learning effectiveness.
Highlights
- Design and build interactive learning journeys including videos, AI roleplays, and seminars to develop human skills.
- Experiment with innovative learning formats like AI coaching bots and chat-based modules for diverse learning styles.
- Develop social learning activities on Slack and live sessions to promote continuous skill sharing.
- Define and measure behavioral change through skills heatmaps to evaluate learning impact.
- Collaborate with cross-functional teams and People Analytics to align learning with business and talent strategies.
- Research and integrate advanced AI-based learning methodologies for personalized skill acquisition.
- Require 3+ years of experience in learning design, education, psychology, or related fields.
- Hands-on experience with AI tools and learning management systems required.
- Bachelor’s degree or equivalent experience in Education, Psychology, Instructional Design, or alike.
- US base salary range is $75,000 - $100,000 plus equity and benefits.
Learning Designer, Skills Full Description
Learning Designer, Skills
New York, United States | People Ops | Full-time
Not your everyday company
Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.
At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.
Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.
We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.
As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.
Awarded ‘best workplace’
Best Workplace and Best-Led Company by Inc. Magazine
“World Changing” by Fast Company
Recognized as a World Changing Idea by Fast Company Magazine
Ranked #1 Home insurance in America
Won best renters and homeowners insurance in America by US News, and others
Best Pet Insurance in America
Rated “Best Overall Pet Insurance” by Better Homes & Gardens
Rated 4.9 ⭐ on the App Store
Among the highest rated apps of all time
What you’re applying for
We’re looking for a Learning Designer to help our Makers build the human skills they need to thrive in an AI-first future. You'll design learning experiences that actually work and stick—turning concepts like adaptability, motivation, and efficiency, into something people genuinely want to engage with.
This role is critical as Lemonade transforms into the most autonomous organization in the world. While we're AI-first in our operations, the human skills that complement our technology are what set us apart. You'll be at the center of helping our team develop these essential capabilities through innovative, engaging learning experiences.
In this role you'll
- Design and build highly engaging, bite-sized learning journeys (videos, AI roleplays, interactive seminars) to develop core human skills like adaptability and efficiency
- Experiment with and pilot a diverse portfolio of fresh learning formats, including AI coaching bots and chat-based modules, to target different learning styles
- Develop social learning activities across Slack and live sessions to foster a culture of continuous skill sharing and development
- Define and track behavioral change metrics (using Lemonade's skills heatmap) to measure learning effectiveness and iterate on program design
- Partner with cross-functional leaders, communications, and subject experts to ensure learning content is real, relevant, and tied to business needs
- Collaborate with People Analytics to align learning design with the company's skills measurement and talent development strategy
- Research and integrate cutting-edge learning methodologies, especially those leveraging AI for personalization and enhanced skill acquisition
What you'll need
- 3+ years of experience in learning design, content creation, or a related field
- Bachelor's degree in Education, Psychology, Instructional Design, or related field (or equivalent experience)
- Hands-on experience with AI tools and their application in content generation and learning (for experimenting with AI roleplays and coaching bots)
- Experience with learning management systems, content creation tools, and data analysis for learning effectiveness
- Strong verbal and written communication skills, with a knack for making personal development feel approachable (not cheesy)
- Adaptability, drive, and an efficiency mindset that thrives in a human-AI collaborative environment
- Experience designing soft skills training or behavioral change programs is a huge plus
- Ability to work in our Soho office 3 days per week
- Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture
*Please note that we are unable to sponsor applicants for work visas
Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.
Lemonade's US base salary range for this full-time position is $75,000 - $100,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.
Things to know…
Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.
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