Edtech.com's Summary

Brightpoint is hiring a Learning & Development Specialist to design and facilitate trauma-informed learning experiences for a diverse staff, primarily in virtual formats with some in-person sessions. This role includes developing instructional materials, coordinating training logistics, managing data collection, and maintaining compliance with continuing education requirements.

Highlights

Facilitate trauma-informed learning experiences in virtual and in-person settings.
Develop and update instructional materials and toolkits aligned with organizational values.
Provide logistical support for training sessions including registration and follow-up.
Track participation data and generate reports to enhance engagement strategies.
Maintain Brightpoint’s status as an approved Illinois Social Work Continuing Education Sponsor.
Required qualifications include a Bachelor’s Degree in human services or related field and experience facilitating learning sessions.
Experience with learning management systems or HR information systems preferred.
Strong communication skills and ability to create inclusive, engaging learning environments.
Compensation ranges from $24.04 to $26.44 per hour, commensurate with qualifications.
Benefits include medical, dental, vision insurance, paid time off, holidays, supplemental insurance, and 401(k) with match.

Learning & Development Specialist Full Description

Learning & Development Specialist

Job Category: Human Resources

Supervisor: Jaime Schmitz

Requisition Number: LEARN007218

Full-Time

Monroe
200 W Monroe St
Chicago, IL 60606, USA

Job Details

Description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for more than 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Learning & Development Specialist facilitates trauma-informed learning experiences in both virtual and in-person settings, ensuring content is engaging, accessible, and relevant for a diverse staff population. As a key member of the L&D team, the Specialist develops instructional materials, coordinates training logistics, and serves as a communication liaison for staff inquiries. This role also supports data collection and record-keeping, contributes to continuous improvement efforts, and helps maintain Brightpoint’s status as an approved Illinois Social Work Continuing Education Sponsor.

What you'll do:

Facilitate engaging, trauma-informed learning experiences in primarily virtual and some in-person formats.
Develop and maintain instructional materials and toolkits that support knowledge transfer and skill-building and align with organizational values and initiatives.
Ensure training materials are current, accessible, and inclusive for a diverse staff.
Provide technical and logistical support for training sessions, including registration, attendance, and post-course follow-up.
Monitor and respond to L&D-related inquiries, escalating as needed.
Track participation data and generate reports to inform strategy and increase engagement.
Coordinate logistics for in-person trainings, including space, supplies, and catering.
Support continuous improvement efforts to enhance learner experience and outcomes.
Promote learning opportunities and CEU offerings to maximize staff engagement.
Maintain compliance with Illinois Social Work Continuing Education Sponsor requirements.

Candidate qualifications:

Bachelor’s Degree in a human services or related field required.
Experience working in a nonprofit and/or participant-centered organization required.
Demonstrated experience facilitating in-person and/or virtual learning opportunities required.
Experience in support or administration of a learning management system or HR information system preferred.
Demonstrated understanding of adult learning.
Demonstrated experience in participatory and creative facilitation techniques to guide conversations in virtual, in-person, and hybrid groups, prioritizing accessibility and engagement.
Ability to maintain inclusive, equitable, brave facilitated spaces.
Excellent communication skills, with the ability to present information clearly and concisely, both verbally and in writing, to diverse audiences in a variety of settings.
Consistently demonstrates a team orientation, as well as a proactive, positive, engaged and helpful attitude.
Demonstrates initiative, consistent follow-through, and the ability to manage multiple tasks and meet deadlines.
Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Brightpoint including but not limited to age, race, religious belief, gender, ethnicity, social-economic status, and LGBTQIA+ populations.
Must be proficient in speaking, reading and writing in the English language; ability to communicate proficiently in Spanish a plus.
Availability to work from the downtown Chicago office approximately once per week and to travel to various program sites across Illinois as needed (approx. 20% of the time) required.
Must have access to transit or other reliable transportation to execute the position’s responsibilities.

Job details:

Compensation: Hourly Range $24.04-$26.44/hour; offers are commensurate with candidate qualifications and experience. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
Location: Must be within reasonable driving distance to Chicago and available to work from home office at 200 West Monroe Street (downtown Chicago loop).
Schedule: Hybrid (remote/in office); Full-time, hourly; general business hours with flexibility for occasional evening and Saturday trainings.
We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Original Job Description

Learning & Development Specialist

Job Category: Human Resources

Supervisor: Jaime Schmitz

Requisition Number: LEARN007218

Full-Time

Monroe
200 W Monroe St
Chicago, IL 60606, USA

Job Details

Description

What you'll do:

Facilitate engaging, trauma-informed learning experiences in primarily virtual and some in-person formats.
Develop and maintain instructional materials and toolkits that support knowledge transfer and skill-building and align with organizational values and initiatives.
Ensure training materials are current, accessible, and inclusive for a diverse staff.
Provide technical and logistical support for training sessions, including registration, attendance, and post-course follow-up.
Monitor and respond to L&D-related inquiries, escalating as needed.
Track participation data and generate reports to inform strategy and increase engagement.
Coordinate logistics for in-person trainings, including space, supplies, and catering.
Support continuous improvement efforts to enhance learner experience and outcomes.
Promote learning opportunities and CEU offerings to maximize staff engagement.
Maintain compliance with Illinois Social Work Continuing Education Sponsor requirements.

Candidate qualifications:

Bachelor’s Degree in a human services or related field required.
Experience working in a nonprofit and/or participant-centered organization required.
Demonstrated experience facilitating in-person and/or virtual learning opportunities required.
Experience in support or administration of a learning management system or HR information system preferred.
Demonstrated understanding of adult learning.
Demonstrated experience in participatory and creative facilitation techniques to guide conversations in virtual, in-person, and hybrid groups, prioritizing accessibility and engagement.
Ability to maintain inclusive, equitable, brave facilitated spaces.
Excellent communication skills, with the ability to present information clearly and concisely, both verbally and in writing, to diverse audiences in a variety of settings.
Consistently demonstrates a team orientation, as well as a proactive, positive, engaged and helpful attitude.
Demonstrates initiative, consistent follow-through, and the ability to manage multiple tasks and meet deadlines.
Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Brightpoint including but not limited to age, race, religious belief, gender, ethnicity, social-economic status, and LGBTQIA+ populations.
Must be proficient in speaking, reading and writing in the English language; ability to communicate proficiently in Spanish a plus.
Availability to work from the downtown Chicago office approximately once per week and to travel to various program sites across Illinois as needed (approx. 20% of the time) required.
Must have access to transit or other reliable transportation to execute the position’s responsibilities.

Job details:

Compensation: Hourly Range $24.04-$26.44/hour; offers are commensurate with candidate qualifications and experience. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
Location: Must be within reasonable driving distance to Chicago and available to work from home office at 200 West Monroe Street (downtown Chicago loop).
Schedule: Hybrid (remote/in office); Full-time, hourly; general business hours with flexibility for occasional evening and Saturday trainings.
We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

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