Learning & Development Specialist

Learning & Development Specialist

• A people-first culture grounded in inclusion and excellence
• Deep community involvement and local reinvestment
• A mission-driven workplace where values and performance go hand in hand

• Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
• No-Compromise Approach — we help clients get to "yes"
• Core Values:
  • Go above and beyond for clients
  • Foster a supportive and empowering environment for associates
  • Deeply invest in the well-being of our local community

• Own and continuously enhance the end-to-end associate onboarding experience for new hires.
• Partner with HR, business leaders, and subject matter experts to ensure onboarding content remains current and aligned with business priorities.
• Manage onboarding schedules, communications, learning assignments, and program logistics.
• Evaluate onboarding effectiveness through feedback, participation metrics, and business outcomes, implementing improvements as needed.

• Design, create, update, and maintain high-quality presentations, guides, videos, e-learning modules, facilitator materials, participant resources, job aids, and quick-reference tools.
• Translate complex information into practical, accessible, learner-centered content aligned with adult-learning principles, organizational standards, and Fremont Bank branding.
• Organize and maintain learning resources within the Learning Management System and approved shared-learning platforms.
• Support virtual, hybrid, and in-person learning delivery and troubleshoot routine learning-technology issues.
• Use approved AI-assisted content tools responsibly, validating accuracy, protecting confidential information, complying with licensing requirements, and applying appropriate human review. 

• Support organizational development initiatives that strengthen associate engagement, leadership capability, career development, talent readiness, and organizational effectiveness.
• Assist in the implementation of talent development programs and change management efforts.
• Partner with HR and business leaders to support a culture of continuous learning and growth.

• Manage multiple learning and development programs simultaneously, ensuring successful planning, execution, and delivery.
• Develop project plans, timelines, communication strategies, and implementation schedules.
• Coordinate resources, stakeholders, facilitators, and vendors to ensure program success.
• Establish and track key performance indicators (KPIs) to evaluate program effectiveness and impact.
• Recommend and implement enhancements based on data, stakeholder input, and best practices.

• Maintain learning records, program documentation, and learning management system (LMS) data.
• Manage course enrollment, program communications, training calendars, and reporting.
• Ensure training materials and learning resources remain accurate and accessible.
• Support compliance and audit-related training requirements as needed.

• Coordinate with external training providers, consultants, and learning partners.
• Assist with vendor selection, scheduling, contracting, invoicing, and program delivery.
• Evaluate vendor performance and learning outcomes to ensure quality and alignment with organizational needs.

• Serve as a trusted partner to associates, managers, and HR colleagues regarding learning and development resources.
• Stay informed on emerging L&D trends, technologies, and industry best practices.
• Contribute to the ongoing development of the organization's learning strategy and associate development initiatives.
• Perform other duties and responsibilities as assigned.

• Bachelor’s degree in human resources, Organizational Development, Education, Business, Psychology, or related field.
• 3 plus years of experience in Learning & Development, Talent Development, Organizational Development, Human Resources, or a related function.
• Experience managing onboarding programs and employee development initiatives.
• Experience designing and delivering training content using instructional design methodologies.
• Experience managing projects and coordinating multiple stakeholders.
• Knowledge of adult learning theory and instructional design models (ADDIE, SAM, or similar).
• Experience with learning management systems (LMS) and virtual learning platforms.
• Familiarity with organizational development and talent management practices.
• Training, facilitation, or coaching certification preferred.

• Ability to remain in a stationary position for extended periods (e.g., sitting or standing).
• Frequent use of a computer and other office equipment.
• Ability to communicate effectively with colleagues and customers.
• Occasionally move or lift items up to 10 pounds.

• Team Players who go above and beyond to support their colleagues
• Action-Oriented professionals who challenge the status quo and seek improvement
• Purpose-Driven individuals who understand and champion the bank’s community impact

• Medical, dental, and vision insurance
• Flexible Spending Accounts (FSA, Dependent Care, Health Savings)

• Employee Stock Ownership Plan (ESOP)
• 401(k) with employer match
• Performance-based bonuses or incentives

• Paid holidays, vacation, and sick time
• Free personal checking and savings accounts
• Home loan rate discounts
• Tuition reimbursement and professional development resources
• On-site gym and discounted health club memberships
• Employee Assistance Program (EAP)