Shumaker, Loop & Kendrick, LLP
Learning & Development Specialist
LMS
Edtech.com's Summary
Shumaker is hiring a Learning & Development Specialist to design, deliver, and evaluate training programs for attorneys, paralegals, and support staff. The role involves developing new hire and software training, facilitating soft skills development, and assisting with Help Desk support while collaborating with firm leaders to address training needs.
Highlights
- Develop and coordinate training for attorneys, paralegals, and support staff to ensure proficiency in software and professional skills.
- Design and deliver training through e-learning, workshops, and in-person sessions catering to diverse learning styles.
- Facilitate soft skills training including communication, teamwork, problem-solving, adaptability, and time management.
- Provide Help Desk support for software and hardware issues.
- Collaborate with firm leadership to assess and fulfill individual and firmwide training needs.
- Utilize feedback tools like surveys and analytics to improve training programs.
- Requires familiarity with learning management systems, and expert knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Bachelor’s degree preferred, with 2+ years of learning and development experience, ideally in a legal environment.
- Strong presentation, facilitation, and communication skills required.
- Position involves up to 15% travel and offers a hybrid work model from offices in Charlotte, Toledo, or Columbus.
Learning & Development Specialist Full Description
Learning & Development Specialist
Job Category: IT Support Staff
Requisition Number: LEARN001187
- Full-Time
- Hybrid
- Locations
Charlotte, NC 28280, USA
Toledo, OH 43604, USA
Columbus, OH 43215, USA
Description
The Learning & Development Specialist will play a pivotal role in fostering the professional development of attorneys, paralegals, and support staff by expertly designing, delivering, and evaluating comprehensive training programs. This position requires a balanced proficiency in both information technology and essential soft skills, ensuring that personnel are equipped to utilize advanced software tools while excelling in communication, teamwork, problem-solving, adaptability, and time management.
Our ideal candidate will have 2+ years of learning and development experience utilizing learning management systems, preferably in a legal environment.
Where You'll Work
The Learning & Development Specialist is an exempt position and will work hybrid from one of the following offices: Charlotte, North Carolina; Toledo, Ohio; or Columbus, Ohio.
What You'll Do
- Develop and coordinate new hire and software training for all staff, ensuring attorneys, paralegals, and support personnel are proficient.
- Design and deliver a variety of training methods, including e-learning, workshops, and in person training.
- Create training sessions that cater to diverse learning styles.
- Facilitate and develop training on essential soft skills such as behavioral and cognitive assessments, communication, teamwork, problem-solving, adaptability, and time management to promote overall professional growth.
- Conduct training sessions for all personnel either onsite, remotely, or by travelling to other offices. (Travel up to 15% of the time.)
- Assist with Help Desk support for users with general software and hardware questions and problems.
- Collaborate with firm leaders and other personnel to identify and assess individual and firmwide training needs.
- Promote firmwide initiatives related to talent development, engagement, and retention.
- Utilize surveys, focus groups, and analytics to refine training based on user feedback and needs.
What We’re Looking For
- Bachelor’s degree in Education, Human Resources, Legal Studies, Instructional Design, or related field preferred.
- Proven experience in learning and development preferred.
- Minimum two years’ experience in a legal environment preferred.
- Familiarity with learning management systems (LMS).
- Expert knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Teams required.
- Strong presentation, facilitation, and communication skills.
- Knowledge of utilizing various training methodologies to engage learners.
- Ability to train individuals or large groups of professionals and staff.
- Approach training needs with creativity, understanding, and professionalism.
- Capable of working both independently and collaboratively within a team.
Who We Are
We’re not just another law firm - we’re something different. At Shumaker, our professional staff are the backbone of our success, providing the essential support that enables our firm to thrive. From operations and finance to marketing and technology, our team members enjoy a collaborative, people-first culture where their contributions truly make an impact. As one of the 200 largest law firms in the United States, we’re looking for talented professionals who want to grow their careers and be part of a firm that values dedication, teamwork, and innovation.
Physical Requirements
- Sitting frequently, approximately six out of eight hours per day. Sitting position static for up to one-half hour at a time.
- Standing or walking frequently, up to six hours per day.
- Lifting and carrying up to 20 pounds occasionally, up to one hour per day.
- Bending and stooping occasionally, up to one-half hour per day.
We are committed to providing reasonable accommodations to individuals with disabilities to ensure equal access to employment opportunities. If you require accommodations during the application or interview process, please let us know.
Notice to Recruiters: We are not accepting outside recruiter applications for this position. If you have any questions, please reach out to Colleen Miller, Director of Recruitment at cmmiller@shumaker.com. Kindly do not contact attorneys directly.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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