Yale New Haven Health
Learning & Development Specialist
Edtech.com's Summary
Yale New Haven Health is hiring a Learning & Development Specialist. The role involves supporting the design and delivery of training programs, managing projects, assessing learning effectiveness, and collaborating with organizational development consultants to provide talent development services within the health system.
Highlights
- Provide support for the design and development of training solutions and programs.
- Assist with project management and process improvements under the Director's guidance.
- Measure the effectiveness and ROI of learning initiatives.
- Collaborate with Learning and Development Consultants to deliver organizational development and training services.
- Conduct research to implement new professional development programming.
- Prepare reports, correspondence, and training materials.
- Support coaching, facilitation, and consulting activities for employees, teams, and leadership.
- Contribute to program enhancements to improve customer satisfaction and operational efficiency.
- Maintain relationships with internal staff and external organizations.
- Requires MA or MS degree in Human Resources Management, Business Management, Organizational Psychology, Instructional Management, or Organizational Development, plus 1 to 3 years of related experience and project management skills.
Learning & Development Specialist Full Description
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Director of Organizational Development and Learning, the Learning and Development Specialist is responsible for supporting the delivery of training, internal consulting activities, providing project management support and process improvements for the Institute for Excellence (IFE). This position is responsible for supporting the documentation and evaluation of training activities. The role requires the ability to collaborate with the IFE team to deliver training and talent development opportunities.
EEO/AA/Disability/Veteran Responsibilities:
Under the supervision of the Director of Organizational Development and Learning, the Learning and Development Specialist is responsible for supporting the delivery of training, internal consulting activities, providing project management support and process improvements for the Institute for Excellence (IFE). This position is responsible for supporting the documentation and evaluation of training activities. The role requires the ability to collaborate with the IFE team to deliver training and talent development opportunities.
EEO/AA/Disability/Veteran Responsibilities:
- Provide support on design/development of training solutions and programs for the health system.
- Support internal/external projects with guidance from Director.
- Support efforts to assess and measure effectiveness of learning initiatives and ROI.
- Collaborate with the Learning and Development Consultants to deliver OD and training services to managers and employees of YNHHS.
- Assist in all talent management activities as assigned.
- Conduct research to be used in implementing new professional development programming.
- Prepare correspondence, summary reports, and other documents in support of projects.
- Support the design and development of materials for the department including those for training program.
- Assist internal consultants on facilitations/coaching/consulting with individual employees, teams/departments, leadership, etc.
- Contribute to the development and improvement of innovations and program enhancements that will improve customer satisfaction, program effectiveness, and operational efficiency.
- Establish and maintain relationships with internal employees and leadership as well as external organizations.
Qualifications:
EDUCATION:
- MA or MS Degree required, with major coursework in Human Resources Management, Business Management, Organizational Psychology, Instructional Management or Organizational Development.
EXPERIENCE:
- 1 to 3 years of related experience. Demonstrated success supporting the development of a learning culture. Demonstrated experience in basic project management. Successful implementation of project assignments
SPECIAL SKILLS:
- Knowledge: Knowledge of how organizations function. Understand the diversity of customer needs in order to exceed expectations. Understand
basic project management process. General knowledge of HR, OD/OE and Talent Management. - Skills: Ability to maintain a high level of accuracy and confidentiality concerning projects with leaders and their teams. Project management skills supporting the: initiating, planning, executing, monitoring and closing of projects. Exceptional interpersonal skills. Effective written, listening, and verbal communication skills with strong relationship management. Exceptional computer skills. Effective time management skills. Analytical and problem-solving skills Manage multiple projects/tasks concurrently while maintaining a service-oriented focus. Confident to speak with respect and candor
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