Edtech.com's Summary

USA Jet is hiring a Learning Experience Designer to create and develop engaging, scenario-based learning solutions for the maintenance department. The role involves conducting needs analyses, collaborating with subject matter experts, and developing multimedia training assets to support operational and technical learning goals.

Highlights

Design and develop learning experiences using ADDIE, SAM, and scenario-based methodologies.
Create practice-focused activities addressing maintenance challenges including equipment, quality, safety, and troubleshooting.
Conduct needs analyses to identify performance gaps and recommend targeted learning interventions.
Collaborate with SMEs and leaders to validate learning needs and operational realities.
Develop multi-modal learning assets: eLearning, ILT/VILT, videos, workshops, simulations, and job aids.
Proficient with Articulate Storyline360, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
Experience producing and editing video and audio learning content and creating SCORM-compliant LMS content.
3+ years of instructional design, curriculum development, and eLearning experience required.
Experience in regulated, technical, aviation, or operational environments preferred.
Strong communication skills to translate complex technical content for diverse audiences.

Learning Experience Designer Full Description

Learning Experience Designer

Belleville, MI

Full time

About USA Jet

Within the robust framework of Ascent Global Logistics, USA Jet consistently delivers crucial time-sensitive airlift services, reinforcing the supply chains of esteemed customer partners. Based at Willow Run Airport in Belleville, MI, with over 44 years of service in domestic and U.S. to Canada, Mexico and South America cargo transportation, USA Jet is recognized as a trailblazer in the North American air cargo industry.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You’ll Do

The Learning Experience Designer reports to the Director of Training

Design and develop learning experiences using methodologies such as ADDIE, SAM, action-based learning, and scenario-based learning.
Create engaging, practice-focused learning activities that mirror real maintenance challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios.
Conduct needs analyses to identify performance gaps, determine root causes, and recommend targeted learning and performance support interventions for maintenance department.
Partner with SMEs, and leaders through interviews, observations, and working sessions to validate learning needs and understand operational realities.
Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments.
Build learning solutions from the ground up by identifying needs, developing plans, establishing processes, and creating the content and systems needed for successful implementation.
Ability to approach problems from a systems perspective and identify how changes to one process or component may affect the broader learning environment.
Ability to learn new technologies and processes quickly and determine how they can best support organizational learning goals.
Adapt quickly to changing circumstances, priorities, and day-to-day operational demands.
Other duties as assigned by the Director of Training.

What You’ll Bring

The ideal candidate is a creative instructional design professional who combines strong project management skills with expertise in adult learning principles and digital content development.
Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and/or performance support tools.
3+ years of experience in instructional design, curriculum development, and eLearning.
Education, certifications, or professional development in Instructional Design, Adult Learning, or related disciplines preferred.
Experience producing and editing video and audio learning content.
Experience developing learning solutions in a regulated, technical, aviation, or operational environment.
Proficiency with tools such as Articulate Storyline360, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
Experience creating SCORM-compliant learning content for Learning Management Systems (LMS).
Experience administering or supporting a Learning Management System.
Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
Ability to work independently while collaborating effectively across departments and functional areas.

Ascent’s Competitive Benefits

401(k) and employer matching
Life Insurance
Health, Dental, Vision Insurance
Short- & Long-Term Disability
Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Employee Wellness Program
Paid Holidays
Employee Recognition Programs
Flexible Spending Account (FSA)
Tuition Reimbursement
Health Savings Account (HSA)
Overtime, Differential, Trip & Bonus Pay

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