Learning Experience Designer II

Job Description

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
• Consistently ranked among SIA’s Largest Staffing Firms in America.
• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

• Design, develop, and implement innovative learning experiences across formats: eLearning, microlearning, video, job aids, and performance support tools.
• Conduct learning and performance needs assessments, and translate findings into targeted learning strategies, curricula, and measurable objectives.
• Craft end-to-end learning journeys that are engaging, human-centered, and meaningful, accounting for both emotional and cognitive engagement.
• Apply adult learning principles, instructional design models (ADDIE, SAM, Bloom's taxonomy), design thinking, behavioral science, and UX best practices to support long-term retention and transfer to the job.
• Partner with subject matter experts and process owners to capture content, validate accuracy, and structure complex information into clear, learnable experiences.
• Develop storyboards, scripts, facilitator guides, participant materials, and assessments that align to defined learning outcomes.
• Build and edit multimedia content, including interactive eLearning, video, audio, motion graphics, and visual design assets, using industry-standard authoring and production tools.
• Manage content deployment through learning platforms (LMS/LXP) and track learner engagement, completion, and performance outcomes.
• Evaluate and iterate on learning experiences using feedback, analytics, and business impact measures such as the Kirkpatrick model.
• Apply AI tools thoughtfully to accelerate content development, personalization, and analysis while maintaining quality, accuracy, and learner trust.
• Manage multiple design projects concurrently, balancing scope, timelines, and stakeholder expectations.
• Stay current on learning science, design innovation, and learning technology trends to continuously improve the learner experience.

• Bachelor's or Master's degree in Instructional Design, Educational Technology, UX Design, Adult Learning, or a related field.
• 2-5 years of experience in instructional design or learning experience design, preferably in a corporate environment.
• Strong portfolio demonstrating end-to-end learning solutions across multiple modalities.
• Proficiency with learning design and media tools (Articulate 360, Rise, Storyline, Camtasia, Synthesia, Adobe Creative Cloud), LMS/LXP platforms, and collaboration tools.
• Demonstrated command of instructional design methodology, learning assessment, and evaluation practice.
• Solid understanding of UX principles, learning analytics, and performance-centered design.
• Excellent writing, communication, project management, and stakeholder engagement skills.

• Experience designing leadership, onboarding, or compliance curricula at enterprise scale.
• Experience in change management and organizational transformation initiatives.
• Familiarity with accessibility standards (e.g., WCAG 2.1) and inclusive design.
• Working familiarity with AI-assisted design and content tools.
• Basic knowledge of HTML/CSS or JavaScript for custom content development is a plus.
• Certification in instructional design, facilitation, or learning measurement (e.g., ATD, CPTD) is desirable.
• Exposure and experience to WalkMe or other digital adoption tools are a plus.

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.