Edtech.com's Summary

Archwell Essentials is hiring a Learning Experience Specialist. This role designs, develops, and delivers engaging learning programs including new hire orientation, leadership development, and insurance sales training while partnering with SMEs and stakeholders to create blended learning solutions and facilitate impactful training experiences. The specialist also manages projects, supports learning operations, and contributes to broader learning and development initiatives.

Highlights

Design and develop instructional content, conduct needs assessments, and maintain training materials.
Facilitate instructor-led and virtual training sessions such as DISC workshops, leadership programs, and insurance sales training.
Utilize instructional design methodologies including ADDIE, PADDIEM, and SAM2.
Partner with subject matter experts and stakeholders to develop blended learning solutions.
Leverage LMS to publish and facilitate eLearning courses and track learner progress.
Required skills include Adobe Captivate, Storyline, Camtasia, and MS Office Suite.
Bachelor’s degree or equivalent required; Master’s preferred, with 5-8 years of related experience.
Experience in instructional design, adult education, and classroom training preferred.
No direct supervisory responsibilities but may provide guidance and training to others.

Learning Experience Specialist Full Description

Learning Experience Specialist

Remote (USA)

Full time

Summary:

The Learning Experience Specialist is responsible for designing, developing, delivering, and continuously improving engaging learning experiences across the organization. This role serves as both a strategic instructional designer and an active facilitator of training programs, including new hire orientation, DISC workshops, leadership development programs, insurance sales programs, and other instructor-led sessions. This role partners with subject matter experts (SMEs), leaders, and stakeholders to assess learning needs, develop blended learning solutions (eLearning, instructor-led, virtual, and job aids), and facilitate impactful training experiences. As a senior member of the Learning & Development team, this individual manages projects, provides guidance to team members, supports learning operations, and contributes to broader L&D initiatives and miscellaneous departmental tasks as assigned.

Essential Job Functions:

Instructional Design & Content Development

Conducts needs assessments, task analysis, and or content analysis to understand skill/performance gaps, assess overall curriculum needs, analyze learners background knowledge and instructional needs.
Determine course goals, course objectives and the sequence in which to address them.
Partner with training staff and/or subject matter experts (SMEs) to design and implement instructional content and assessments using appropriate tools and media.
Update existing training materials and presentations.
Keep a current central repository of updated and new training materials as well as archiving previous training materials that become outdated.
Correct and proofread corporate training materials.
Apply instructional technologies knowledge ADDIE, PADDIEM, SAM2 and other Information Mapping Models.
Thorough knowledge of the systems approach to the design of instructional curricula.
Monitors ongoing progress of assigned courses, reporting, addressing support requests, and other LMS related activities.
Utilize eLearning courses in the LMS to facilitate training.
Maintain regular and punctual attendance.

Facilitation & Program Delivery

Facilitate engaging instructor-led and virtual training sessions, including but not limited to:
- New Hire Orientation
- DISC or similar behavioral assessments
- Leadership development programs
- Insurance sales programs
- Professional development workshops
Adapt facilitation style to diverse audiences and learning needs.
Foster inclusive, interactive learning environments that encourage participation and knowledge retention.
Evaluate program effectiveness through participant feedback, assessments, and performance metrics.
Serve as a subject matter resource during training sessions and follow-up support activities.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor with no direct reports but may provide guidance, leadership or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Instructional Design
Adult Education
Adobe Captivate, Storyline, Camtasia
MS Office Suite

Education and/or Experience:

Bachelor's degree or equivalent experience required, Master's degree preferred.
Five (5) to eight (8) years related work experience.
Experience with publishing courses using a learning management system (LMS).
Classroom experience, preferred.

Certificates, Licenses, Registrations:

None required.

Work Complexity:

Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

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Original Job Description