Edtech.com's Summary

Johns Hopkins University is hiring a Learning Experience Strategist (Center for Staff Life Design) to plan, sequence, and deliver professional development courses, training programs, and experiential learning for university staff. The strategist consults with HR leaders, subject matter experts, and Life Design Consultants to turn staff skills gaps into learning roadmaps, applying human-centered design and AI-supported tools along the way. The position reports to the Manager of Life Design Operations.

Highlights

Consult with university stakeholders to assess skills gaps, pain points, and learning objectives, then align development initiatives with institutional priorities.
Manage a backlog of courses, training programs, and leadership development experiences, prioritized with senior leadership and HR based on strategic impact and staff needs.
Translate stakeholder input and organizational strategy into sequenced learning roadmaps that support career growth and internal mobility.
Design learning experiences across in-person, virtual, asynchronous, and hybrid formats using human-centered and service design methods while meeting ADA and WCAG accessibility standards.
Build digital learning assets in tools such as Figma, Articulate 360, Adobe Suite, Canva, SharePoint, Eightfold, ElevenLabs, and NotebookLM.
Work with subject matter experts to convert their expertise into structured learning content tied to defined competencies and outcomes.
Facilitate workshops and training sessions for staff and build communities of practice that encourage continuous learning.
Create evaluation strategies and metrics to measure learning effectiveness, then use data and feedback to refine programs and backlog priorities.
Needs a bachelor’s degree and three years of experience in human-centered design, product or UX design, learning program management, or professional development programming.
The posted salary range is $55,145 to $96,760 per year, with $80,000 targeted.

Learning Experience Strategist (Center for Staff Life Design) Full Description

Reporting to the Manager of Life Design Operations, we are seeking a Learning Experience Strategist to be a highly consultative, human-centered-design-oriented professional responsible for driving the strategy, sequencing, and delivery of enterprise learning initiatives across Johns Hopkins University. The Learning Experience Strategist will work across the Center for Staff Life Design and the university to identify, prioritize, and execute a backlog of professional development projects, including courses, training programs, and experiential learning opportunities. The Strategist will collaborate closely with subject matter experts, HR leaders, Life Design Consultants, and university stakeholders to design and implement scalable solutions that support staff professional growth, leadership development, and internal mobility. The Strategist will blend human-centered design, strategic consulting, learning design, technology and AI proficiency, and program execution to advance the Center for Staff Life Design’s mission of empowering staff through life design frameworks and innovative professional development.

Specific Duties & Responsibilities

Human-Centered Design and Backlog Management (80%)

Engage university stakeholders as a consultative partner to assess skills gaps, pain points, and learning objectives and align development initiatives to institutional priorities.
Maintain, outline, strategize, and actively manage a backlog of skill development initiatives, including courses, training programs, and leadership development experiences.
Partner with senior leadership, HR, and cross-functional teams to prioritize learning initiatives based on strategic impact and staff needs.
Partner with life design and organizational development consultants to support skill development programming within life design frameworks.
Translate stakeholder input and organizational strategy into sequenced learning roadmaps and development plans.
Identify opportunities for scalable learning solutions that support career growth, internal mobility, and life design competencies.
Design, develop, and implement innovative learning experiences across multiple modalities, including in-person, virtual, asynchronous, and hybrid formats.
Apply human-centered design, service design methodologies, and best-practice user experience principles to create engaging and effective staff upskilling and reskilling programs.
Collaborate with subject matter experts to convert expertise into structured learning content aligned to defined competencies and outcomes.
Develop digital learning assets using tools such as Figma, Articulate 360, Adobe Suite, Canva, SharePoint, PowerPoint, Menti, Eightfold, ElevenLabs, NotebookLM, and comparable learning technologies.

Facilitation, Engagement, and Delivery (10%)

Facilitate workshops, trainings, and learning experiences for staff across the university.
Support the delivery of professional development events, ensuring high levels of participant engagement and satisfaction.
Build communities of practice and foster a culture of continuous learning.

Evaluation, Continuous Improvement and Operations (10%)

Leverage and develop evaluation strategies and metrics to assess learning effectiveness and impact.
Use data and feedback to continuously improve learning programs and refine backlog priorities.
Partner with leadership to forecast learning needs and recommend future development investments.
Ensure alignment with accessibility standards, including ADA and WCAG, and institutional best practices.
Produce user experience and discovery briefs to support adaptation and iteration of learning strategy and features.
Other duties as assigned.

Minimum Qualifications

Bachelor’s Degree in related field.
Three years of experience in human-centered design, product design, UXdesign, learning program management, or professional development programming.
Experience working in a consultative capacity with stakeholders to design and deliver learning solutions.
Demonstrated experience designing digital learning experiences using tools such as Articulate 360 or similar platforms.
Experience facilitating workshops, trainings, or professional development programs.
Experience with human-centered design, life design, or user experience methodologies.
Strong project management skills with the ability to manage multiple complex projects simultaneously.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Certification or advanced degree in a subject that uses human-centered design, such as UX design, learning design, innovation, service design, product design, life design, organizational development, fine arts, hospitality services, learning technology, or a similar field.
Advanced proficiency with Articulate 360 and other digital course-authoring tools.
Experience supporting leadership development programs, upskilling initiatives, or professional skills development programs.
Strong consulting, facilitation, and stakeholder engagement skills.
Ability to translate complex concepts into accessible, engaging learning experiences.
Experience working across diverse stakeholder groups in a large, decentralized organization.

Classified Title: Learning Experience Strategist

Role/Level/Range: ATP/04/PC

Starting Salary Range: $55,145 - $96,760 Annually ($80,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F/8:30 - 5:00

FLSA Status: Exempt

Location: Hybrid/Eastern High Campus

Department name: Center for Staff Life Design

Personnel area: University Administration

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

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Learning Experience Strategist (Center for Staff Life Design)

Edtech.com's Summary

Learning Experience Strategist (Center for Staff Life Design) Full Description

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