Learning Program Designer - Operations

Learning Program Designer - Operations

• Conduct role, task, procedure, and performance analysis with Operations SMEs; identify learning needs and distinguish them from issues requiring other performance improvements.
• Build and maintain role-to-task and role-to-procedure maps, onboarding curricula, learning paths, competency frameworks, and qualification matrices.
• Define measurable objectives, assessment blueprints, qualification criteria, design documents, and storyboards.
• Design PQ pathways integrating prerequisite knowledge, field practice, performance assessment, authorized sign-off, and requalification requirements.
• Develop computer-based and instructor-led training, simulations, scenarios, videos, graphics, facilitator guides, and job aids from approved designs and technical content.
• Facilitate subject matter expert (SME) workshops, design reviews, development cycles, pilots, and field validation; obtain required content approvals before release.
• Package and test learning products for the learning management system (LMS), verifying navigation, accessibility, assessments, completion reporting, and version accuracy with the LMS administrator.
• Create field learning guides, practice scenarios, performance-support tools, and assessment checklists aligned with approved procedures and site conditions.
• Coordinate learning and assessment design with program owners and maintain alignment with approved covered-task and evaluation requirements.
• Evaluate procedure revisions, MOC actions, operational changes, incidents, and performance evidence for training and qualification impacts.
• Support field observations and conduct qualification assessments only when formally authorized for the applicable task and evaluation process.
• Maintain training backlogs, review gates, approvals, source references, revision history, qualification matrices, and improvement actions.
• Apply WES core values and safe work practices when developing learning solutions and participating in field activities.

• Minimum five years of experience in instructional design and development for adult learners, including technical or regulated workplace training.
• Demonstrated application of adult learning principles and a structured design process, such as ADDIE, from needs analysis through evaluation.
• Ability to translate complex procedures and SME expertise into clear objectives, practical learning activities, and observable performance criteria.
• Hands-on proficiency with Articulate Storyline and Rise 360, or comparable authoring tools; experience creating video, graphics, and interactive learning.
• Strong technical writing, facilitation, stakeholder management, and project coordination skills; ability to manage concurrent projects and review cycles.
• Proficiency with Microsoft 365, including Word, PowerPoint, Excel, Teams, and SharePoint; ability to interpret learning and performance data.
• Experience developing procedure-based technical training, competency frameworks, field assessments, or qualification pathways for industrial employees.
• Midstream, oil and gas, gas processing, pipeline, or related industrial experience preferred; ability to learn operating processes and work effectively with field personnel.
• Familiarity with OQ programs, controlled procedures, MOC practices, and field qualification processes preferred.

• Bachelor’s degree in instructional design, education, learning and development, engineering, industrial technology, or a related field; an equivalent combination of relevant education, certifications, and experience may be considered.

• Valid driver’s license and eligibility to drive a company vehicle for required site travel.
• No professional certification required. A relevant instructional design or talent development certification is preferred.

• Approximately 10-20% of working days to WES facilities within the U.S. Travel is event-driven and may include overnight stays.

• This position is not eligible for relocation.

• This position operates on a hybrid schedule consisting of in-office work on Monday, Tuesday, and Thursday (9 hours), and remote work on Wednesday (9 hours) and Friday (4 hours).