Clinical Health Network For Transformation (CHN)
Learning Specialist
🇺🇸 Remote - US
🕑 Full-Time
💰 $62K - $90K
💻 Instructional Design
🗓️ November 27th, 2025
Edtech.com's Summary
Clinical Health Network for Transformation (CHN) is hiring a Learning Specialist. The role involves developing and delivering virtual and e-learning training programs focused on Patient Access, Revenue Cycle, Financial Verification, and corporate functions, while advancing health equity and supporting CHN's mission. The Learning Specialist collaborates with leaders, manages training logistics, evaluates program effectiveness, and embraces new learning technologies.
Highlights
- Develop and deliver virtual instructor-led and e-learning training programs.
- Facilitate onboarding and Core Essentials Training for specific CHN functions.
- Consult with leadership to tailor instructional methods to training needs.
- Utilize best practices in instructional design, adult learning theories, and learning technologies.
- Assess training effectiveness and modify programs to align with business changes.
- Required: Bachelor’s degree or equivalent, 3-5 years in developing technical training strategies and curricula.
- Preferred: Master’s degree related to training, certification, healthcare training experience, and knowledge of healthcare revenue cycle processes and EHR systems like EPIC.
- Strong commitment to advancing racial equity and inclusion within the organization.
- Salary range of $62,000 - $90,000 per year with a competitive benefits package including healthcare, retirement plan with employer match, paid time off, and employee assistance program.
- Commitment to compliance with all relevant policies and regulations and promotes ongoing professional development.
Learning Specialist Full Description
Learning Specialist
Remote
People, Culture, Equity (PCE) – Learning & Development /
Full-Time /
Remote
The vision of Clinical Health Network for Transformation (CHN) is to support the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States.
CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health equity in our organization.
Clinical Health Network (CHN) is a managed health services organization that values innovation, equity, agility, and grit. The Learning Team is focused on creating, acquiring, and transferring knowledge to CHN employees.
CHN believes that continuous improvement is the foundation for long term success and that continuous learning is the core competency that enables high performance. The Learning Specialist develops and delivers virtual instructor-led training and/or e-learning for specific functions, i.e., Patient Access, Revenue Cycle, Financial Verification, and other corporate functions.
Essential Functions
- Uses facilitation and training skills to create a positive, engaging, and effective learning environment
- Responsible for facilitation of the CHN Making a Connection onboarding program for all incoming CHN employees and the Core Essentials Training for all incoming Patient Access, Revenue Cycle, and Financial Verification employees; including preparation and distribution of all materials associated with the applicable learning
- Consults with leaders to determine most effective instructional methods and tools based on needs assessment and/or specified training needs
- Utilizes industry best practices to design, develop, deliver, and evaluate learning events that are effective, and timely to a variety of internal audiences
- Manages all logistical tasks associated with planning, launching, and promoting learning events and activities
- Leverages learning technologies to enhance instruction and employee outcomes
- Evaluates learning programs, and reports on measured results, modifying training programs when necessary to adapt to business or work environment changes
- Contributing to the development, ongoing maintenance, and management of training processes, procedures, and standards
- Demonstrates the principles of adult learning, time management, and classroom management skills, and delivers core competency development for new and incumbent employees
- Embraces new technology. Stays informed of learning enablers for next-generation learning-management systems, virtual classrooms, mobile-learning apps, embedded performance-support systems, polling software, learning-video platforms, learning-assessment and -measurement platforms, and open online courses.
- Upholds organizational values and standards, while proactively seeking ways to improve efficiency, equity, and service excellence
- Ensure compliance with all CHN and affiliate policies, as well as all state and federal regulations
- Provides positive and development feedback and accountability related to all practices
- Demonstrates commitment to CHN and Planned Parenthood’s health equity mission, with emphasis on racial equity and community accountability. Demonstrates dedication to learning about racial equity and addressing structural racism in healthcare
- Consistently delivers high-quality results using sound judgment and data-driven decisions. Prioritizes customer needs by providing prompt, accurate service to all stakeholders
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time.
Qualifications and Experience (Required)
- Bachelor’s degree or equivalent experience
- 3-5 years of experience developing training strategies and curriculums for technical training
- Demonstrated experience in gathering learning requirements from a broad range of stakeholders
- Demonstrated experience in leveraging collaborative web-based tools, mobile learning, and social media to deliver effective training and knowledge sharing
- Possesses a deep level of curiosity to understand new business functions and work
- Advanced facilitation skills with experience in all phases of the instructional design process for adult learning
- Willingness to travel in accordance with the needs of the position, as outlined in the essential functions. Compliance with all CHN travel policies, including safety guidelines while operating a personal vehicle
Qualifications and Experience (Preferred)
- Master’s in Training & Development, Education, Human Resources, Psychology, Business, or related field; an equivalent of the same in working experience is also acceptable
- Current membership in a relevant professional organization (such as Association for Talent Development) and certification as a training professional
- Training experience in a healthcare organization
- EHR Experience, EPIC is a plus (Patient Access, Financial Verification/Clearance or Revenue Cycle Management)
- Knowledge of concepts and processes related to the healthcare revenue cycle, including patient registration, insurance verification, charge capture, claim submission, payment posting, collection, coding, remittance processing, and follow-up
Key Requirements
- Commitment to advancing race(+) equity in one’s work: interested in expanding knowledge about the role that racial inequity plays in our society
- Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
- Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
- Strong sense of accountability to equitable practices
- Understanding of the impact of identity dynamics on organizational culture
- Commitment to CHN and Planned Parenthood’s In This Together service ethos, workplace values, and service standard
$62,000 - $90,000 a year
CHN believes in fair and equitable pay. Above is the pay range for this role. Please note that actual salaries may vary within the range, based on factors including, but not limited to, education, training, experience, professional achievement, and business need.
CHN provides employees with a competitive benefits package; some highlights include the following:
- Health Care Coverage (Medical, Dental, & Vision); eligibility for full-time, regular employees on date of hire
- Flexible Spending Accounts and Health Savings Account
- Short-Term Disability and Basic Life & AD&D Insurance provided by CHN
- Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance available at cost
- Employee Assistance Program
- Retirement Plan, 3% employer match after one year of service
- Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays
Clinical Health Network for Transformation (CHN) is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including members from all racial and ethnic groups and members of the LGBTQIA+ community.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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